Kayla Marie Rodriguez
Houston,Texas
Summary
Compassionate Medical Assistant performs administrative and clinical duties under direction of physician as essential member of patient-centered medical team. Instrumental in helping patients feel at ease and explaining physician's instructions. Holds required certifications and credentials.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
MD Anderson Cancer Center Hospital
Houston, TX
03.2025 - Current
- Managed electronic health records, ensuring accuracy and compliance with privacy regulations.
- Trained new medical assistants on procedures, protocols, and best practices for improved team performance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected and documented patient medical information such as blood pressure and weight.
Patient Service Coordinator
MD Anderson Cancer Center
Houston, Texas
04.2023 - 03.2025
- Answered incoming phone calls and provided assistance to callers with questions or concerns.
- Maintained compliance with HIPAA regulations to safeguard patient privacy.
- Managed daily workload efficiently while prioritizing tasks according to urgency levels.
- Scheduled appointments for patients based on provider availability and patient preferences.
Medical Transcriptionist
SynergenX
Houston, Texas
08.2021 - 03.2023
- Created visit notes for each patients' file with use of EMR system.
- Maintained strong accuracy by carefully checking input files and completed records.
- Typed and proofed high volume of dictation for diverse medical offices.
- Transcribed medical reports, summaries, and consultations for various healthcare providers.
Medical Assistant
SynergenX
Houston, Texas
04.2019 - 08.2021
- Kept equipment ready for use through scheduled cleaning and sterilization.
- Updated records in EHR system, carefully protecting patient information and verifying data.
- Assisted clinicians with in-office procedures.
- Performed electrocardiograms EKGs as requested by physician.
- Documented information required for patients' specimens and tests completed.
- Educated patients on prescribed medications, treatments and procedures.
- Prepared patients for exams by taking vital signs and recording medical histories.
- Ordered supplies, medications, and equipment necessary for practice's operations.
- Performed routine laboratory tests on blood, urine, and other specimens.
- Prepared treatment rooms for patient examinations, keeping rooms neat and clean.
- Trained new medical assistants on office procedures and protocols.
Client Account Manager
SynergenX
Houston, Texas
04.2019 - 08.2021
- Trained new Client Account Managers on company processes, products, and customer service techniques.
- Helped patients by telephone and in-person to resolve various billing and scheduling issues.
- Gathered information from patients, processed registration paperwork and collected payments.
- Scheduled appointments, lab tests and procedures for patients.
- Classified patient information correctly for billing and medical staff.
- Entered updated information in patient account pages and charts.
- Maintained neat lobby areas and greeted each person promptly.
- Informed medical assistants regarding arrival and delays of patients to maintain smooth flow of schedule.
- Managed front desk operations during busy clinic hours efficiently.
Education
Certification - Medical Assistant
College of Health Care Professions
SouthWest Houston05-2019
High School - High School Diploma
North Shore Senior High School
Houston, Tx06-2016
Skills
- Follow-up Care Coordination
- Attention to Detail
- Telephone Etiquette
- Professionalism
- Medical Terminology
- Adaptability
- Calm and Effective Under Pressure
- Time Management
- Patient Scheduling
- Phlebotomy
- HIPAA Compliance
- Data Entry
- Medical Transcription
- Account Management
- Laboratory Specimen Collection
- Vital signs monitoring
- Direct patient care
- Data entry
- CPR
Certification
- NRCMA - Nationally Registered Certified Medical Assistant
language
english - Fluent
Timeline
Medical Assistant
MD Anderson Cancer Center Hospital
03.2025 - Current
Patient Service Coordinator
MD Anderson Cancer Center
04.2023 - 03.2025
Medical Transcriptionist
SynergenX
08.2021 - 03.2023
Medical Assistant
SynergenX
04.2019 - 08.2021
Client Account Manager
SynergenX
04.2019 - 08.2021
High School - High School Diploma
North Shore Senior High School
Certification - Medical Assistant
College of Health Care Professions