KAYLA MARTIN
Claymont,DE
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Operations Administrator
Analytical Biological Services Inc.
07.2020 - Current
- Assign and perform internal audits monthly using ISO 9001 standard
- Execute payable transactions and record receivables in central management system
- Assist Quality Manager in creating annual audit plan
- Data entry on client material in LIMS upon delivery
- Update Standard Operating Procedures and Work Instructions
- Review vendor and client contracts to denote review period in quality management system
Admissions Coordinator
Bayside Health And Rehabilitation Center
08.2019 - 04.2020
- Record demographic and insurance information of patients during admission
- Explain contractual agreement regarding facility policy to patients and their families
- Provide updates to managed healthcare insurance companies on the policy holder's health status
- Perform facility tours for potential skilled nursing facility or hospice patients
Outsourcing Operations Representative
Revint Solutions
06.2018 - 06.2019
- Schedule mammogram, bone density, and ultrasound appointments in call center environment
- Verify insurance eligibility with patients and doctor offices during pre-registration
- Confirm ICD-10 compliance on prescriptions
- Manage high call volumes using call log spreadsheet
Research Assistant
University Of Delaware
06.2017 - 05.2018
- Assist Principal Investigator with recruitment methodologies
- Create a literature review on various aspects of quality sleep
- Secondary data analysis on sleep quality and cognitive function
- Present research findings at undergraduate symposiums
Teaching Assistant
University Of Delaware
09.2017 - 12.2017
- Foster a critical thinking environment in relation to race-based health disparities
- Produce and conduct presentations on behavioral, environmental, and socioeconomic impact on health
- Grade assignments and assessments using student rubric
- Manage office hours for students needing additional guidance on assignments
Education
Master of Arts - Healthcare Administration Candidate
Franklin University
Columbus, OH05.2024
Bachelor of Arts - Health Sociology
University of Delaware
Newark, DE05.2018
Skills
- Quality Assurance
- Accounts Payable and Accounts Receivable
- Contract Management
- Administrative Support
- Contract Management
Certification
ISO 9001:2015
HIPAA
Timeline
Business Operations Administrator
Analytical Biological Services Inc.
07.2020 - Current
Admissions Coordinator
Bayside Health And Rehabilitation Center
08.2019 - 04.2020
Outsourcing Operations Representative
Revint Solutions
06.2018 - 06.2019
Teaching Assistant
University Of Delaware
09.2017 - 12.2017
Research Assistant
University Of Delaware
06.2017 - 05.2018
Master of Arts - Healthcare Administration Candidate
Franklin University
Bachelor of Arts - Health Sociology
University of Delaware
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