Derek Rivera
Newbury Park,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Banquet Waiter
Los Robles Golf Course
01.2020 - Current
- Arranged linens and table settings according to seating plan and event theme.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Provided friendly, courteous service to create memorable moments for guests.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Fostered enjoyable event atmosphere through friendly guest interactions
Event Tech
Fun Flicks
01.2019 - Current
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on [Equipment].
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Conducted tests of components and systems to evaluate performance and identify concerns.
Event Staff Member
Civic Arts Plaza
01.2022 - 05.2022
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Set up event facilities and equipment, cleaned areas and organized supplies.
- Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
- Welcomed guests to events, checked invitations and oversaw proper seating.
- Provided general cleaning of venue spaces before, during and after events.
- Searched and screened individuals, preventing passage of prohibited items in alignment with security guidelines.
Education
High School Diploma -
Newbury Park High School
Newbury Park, CA06.2020
Skills
- Active Listening
- Guest Supervision
- Seating Assignment Preparation
- Dining Customer Service
- Banquet Support
- Banquet Preparation
- Tableside Service
Timeline
Event Staff Member
Civic Arts Plaza
01.2022 - 05.2022
Banquet Waiter
Los Robles Golf Course
01.2020 - Current
Event Tech
Fun Flicks
01.2019 - Current
High School Diploma -
Newbury Park High School
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