Ethan Jaffe
Columbus,OH
Summary
Proven to enhance guest experiences at Ocean Beach Club by leveraging exceptional customer service and adaptive problem-solving skills. Increased banquet efficiency through effective collaboration and versatility in roles. Demonstrated professionalism and sales techniques, fostering repeat business at Nick's Pizza. Achieved high accuracy in financial transactions, showcasing a blend of skills related to customer service and workplace efficiency.
Overview
3
3
years of professional experience
Work History
Food and Banquet Waiter
Ocean Beach Club
05.2024 - 08.2024
- Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.
- Executed synchronized meal service simultaneously serving multiple guests.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Increased banquet efficiency by collaborating with the event planning team to ensure smooth operations.
- Optimized service efficiency by seamlessly transitioning between various banquet roles as needed, including server, bartender, and food runner duties.
Cashier and Customer Service Specialist
Nick's Pizza
02.2021 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Facilitated chain of command to ensure efficient service.
- Built relationships with customers to encourage repeat business.
- Prepared and delivered food in addition to taking orders.
Education
Bachelor of Arts - Business - Marketing
The Ohio State University
Columbus, Ohio05.2027
High School Diploma -
Scotch Plains Fanwood High School
Scotch Plains, NJ06.2023
Skills
- Exceptional customer service
- Adaptive Problem Solving
- Professionalism
- Sales Techniques
- Problem-solving abilities
- Active Listening
- Complaint Handling
- Client Relations
Timeline
Food and Banquet Waiter
Ocean Beach Club
05.2024 - 08.2024
Cashier and Customer Service Specialist
Nick's Pizza
02.2021 - 08.2023
Bachelor of Arts - Business - Marketing
The Ohio State University
High School Diploma -
Scotch Plains Fanwood High School
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