Utility Clerk
Foodmaxx
07.2024 - Current
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
- Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
- Collaborated with cross-functional teams to ensure seamless operations between departments contributing to overall business success.
- Fostered a positive work environment by actively engaging with colleagues and promoting teamwork in all aspects of daily operations.
- Maximized customer retention rates by providing exceptional service in all interactions with clients.
- Contributed to ongoing training programs for new hires improving overall team competency levels within the organization.
- Reduced service disruption incidents by proactively identifying potential issues and coordinating maintenance efforts.
