Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kayla Mateer

Denver,CO

Summary

Seasoned Head Inside Sales at Copeland Precast, adept in data management and leadership development. Excelling in customer service, I significantly enhanced team efficiency and client satisfaction. Expert in ASTM and CDOT standards, my background includes robust roles in hospitality, underscoring my adaptability and critical thinking skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Head Inside Sales

Copeland Precast
Denver, CO
07.2024 - Current
  • I currently work at Copeland as the Head Inside Sales Representative. We are a manufacturer of precast concrete utilities.
  • My duties include answering phone calls, emails, and walk-ins, as well as special projects, including organizing large amounts of stock.
  • I have to keep a wide knowledge of ASTM, CDOT, and district standards. As well as knowledge of our stock and how they correspond with said standards.
  • Customer service is a priority that I strive to exceed every day.

Head Server

Legacy Village At Castle Pines
Castle Rock, CO
12.2022 - 07.2024
  • Trained new employees to perform duties.
  • Served a high volume of tables at once, and simultaneously supervised the serving staff.
  • Maintained knowledge of menu items, ingredients, and preparation methods to assist guests with menu selection.
  • Maintained knowledge of specific resident needs.
  • Rolled silverware, and set up food stations and dining areas to prepare for the next shift or large parties.
  • I became accustomed to building deep bonds with residents.

Server

Texas Roadhouse
Englewood, CO
11.2023 - 02.2024
  • Checked food before serving it to customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Upheld high standards of sanitation following health department regulations.
  • Maintained records of transactions made during the shift as required by law or company policy.
  • Checked identification to verify if guests meet the minimum age to purchase or consume alcoholic beverages legally.
  • Provided excellent customer service to ensure satisfaction.

Education

Bachelor of Science - Business Administration And Management

Arapahoe Community College
Littleton, CO
05-2027

Skills

  • First aid and CPR certified
  • Cost estimates
  • Leadership development
  • Data management
  • Staff training and development
  • Critical thinking

Accomplishments

  • Douglas County Outstanding Youth Award (2022)

Certification

  • Alcohol Training Server Program (2022)

Timeline

Head Inside Sales

Copeland Precast
07.2024 - Current

Server

Texas Roadhouse
11.2023 - 02.2024

Head Server

Legacy Village At Castle Pines
12.2022 - 07.2024

Bachelor of Science - Business Administration And Management

Arapahoe Community College

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Kayla Mateer