Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Kayla Mattison

Glens Falls

Summary

Diligent caregiver and worker with solid foundation in providing fun and enjoyable environments for children as well as customers. Successfully implemented engaging activities that promote development and learning for specifically pre-k aged children. Demonstrated effective communication and problem-solving skills whether it be in a school setting or on the sales floor. Beyond proven ability to create safe and stimulating environments for children and a reliable team collaborator who adapts to changing needs and maintains high standards.

Overview

5
5
years of professional experience

Work History

Childcare Provider

Moreau Community Center
09.2020 - Current
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized toys and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
  • Continuously updated professional knowledge by attending training workshops, seminars, and conferences to stay current on best practices in childcare.
  • Provided support and guidance to children in conflict resolution.

Sales Associate

Hallmark Gold Crown
11.2021 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Education

Associate of Arts - Creative Writing

Suny Adirondack
Queensbury, NY
05-2023

Skills

  • Patience and empathy
  • CPR training
  • Activity planning
  • Childcare
  • Behavior management techniques
  • Early childhood literacy
  • Friendly and respectful
  • Problem-solving
  • Punctual and reliable
  • Epi-pen use
  • Is knowledgeable in some levels of ASL

Languages

American Sign Language
Limited Working

Interests

  • Crafting and DIY Projects
  • Creative Writing (poetry)
  • Exploring various forms of art, such as painting, building sculptures via clay or playdough, and odd & end items like buttons or popsicle sticks to extend their imagination This is to expand children's creativity and personal growth

Timeline

Sales Associate

Hallmark Gold Crown
11.2021 - 04.2025

Childcare Provider

Moreau Community Center
09.2020 - Current

Associate of Arts - Creative Writing

Suny Adirondack

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