Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kayla May

Kayla May

Altamonte Springs

Summary

Highly skilled and reliable Managing Paralegal with a proven track record, showcasing expertise in Family Law and exceptional interoffice and client communication. Achieved streamlined case management of 80-100 cases, enhancing legal team's billing performance and client satisfaction. Demonstrated mastery in legal software and a commitment to ethics and confidentiality. Focused on customer satisfaction taking pride in the numerous google reviews received over the years.

Overview

11
11
years of professional experience

Work History

Senior Paralegal

Rebecca Palmer Law Group
08.2024 - Current
  • Assisted attorneys in preparing for trials, leading to successful outcomes and client satisfaction.
  • Maintained up-to-date knowledge of legal developments by participating in continuing education programs and industry events.
  • Streamlined the process of obtaining critical information from opposing counsel through effective negotiation techniques.
  • Improved client relationships through clear communication and prompt response to inquiries.
  • Prepared legal briefs, motions, and pleadings.

Managing Paralegal

T.K. Law, P.A.
01.2021 - 08.2024
  • Performed document reviews, redactions, and review of billing as needed.
    • Developed strategies to manage workloads and prioritize tasks for the legal team.
    • Managed legal team in quality and quantity of billing performance.
    • Managed case loads personally of around 80-100 cases at a time.
    • Proficient in Clio, Microsoft, Excell, Family Law Software.
    • Up to date training in security awareness training certifications.
    • Created databases of client contacts and maintained accurate records of all communications.
    • Proofread legal documents for accuracy prior to submission or publication.
    • Drafting pleadings, motions, discovery requests, and other legal documents.
  • Performed face to face meeting with clients to review financial affidavit's, mandatory disclosures, and discuss
    timelines of family law proceedings.
    •Coordinated meetings between attorneys and clients as well as outside parties • involved in a case.
    Monitored deadlines for filing documents in accordance with court rules and regulations of judges/general
    magistrates.
    • Maintained filing systems and organized case files to ensure easy access to information.
    • Handled sensitive and proprietary information with discretion and confidentiality.
    • Prepared legal documents and filed them in court.

Bookkeeper

Dulando Screen & Awnings
04.2014 - 01.2021
  • Processed payments, prepared invoices, reconciled bank statements, and maintained records of accounts receivable
    and payable.
  • Accurately entered financial transactions into accounting software and ensured that all data was accurate and up-to date.
  • Processed bills by recording invoices received from suppliers or vendors on accounting system database.
  • Handled cash and deposits using proper accounting procedures and documentation.
    Utilized problem solving abilities to identify discrepancies between financial documents and implement solutions
    accordingly.
  • Maintained confidentiality of client information at all times in accordance with company policy.
  • Ensured timely submission of sales tax returns in order to avoid penalties from state agencies.
  • Performed complex calculations using QuickBooks software to accurately record business transactions.

Education

Florida Registered Paralegal, Bar No. 1057638

Florida Bar
09-2024

Associate in Science (A.S.) - Paralegal Studies

Seminole State College
04.2020

Associate in Arts (A.A.) - Business Management

Seminole State College
04.2010

Skills

  • Family Law
  • Legal and Court Processes
  • Legal Correspondence
  • Client Communication
  • Workload Management
  • Administrative Support
  • Schedule/Calendar Management
  • Effective Multitasking
  • Quality Control
  • Legal Software Knowledge
  • Notary Public
  • Reliability
  • Problem-Solving
  • Legal Compliance
  • Client Billing
  • Ethics and confidentiality

Accomplishments

Legal Aid Clinic
MAR 2020 - MAR 2024 | Community Legal Services , FL
• Maintained client confidentiality while providing quality customer service.
• Afforded Pro Bono work to the community.
• Researched and analyzed legal documents to identify relevant facts, issues, and applicable laws.
• Prepared legal briefs, motions, contracts and other documents related to cases.

Timeline

Senior Paralegal

Rebecca Palmer Law Group
08.2024 - Current

Managing Paralegal

T.K. Law, P.A.
01.2021 - 08.2024

Bookkeeper

Dulando Screen & Awnings
04.2014 - 01.2021

Associate in Science (A.S.) - Paralegal Studies

Seminole State College

Associate in Arts (A.A.) - Business Management

Seminole State College

Florida Registered Paralegal, Bar No. 1057638

Florida Bar

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