Kayla McCabe

• Facilitated support for individuals to overcome barriers and challenges, fostering the establishment and maintenance of valued social roles and relationships
• Supervises, trains, evaluates, and observes assigned Mental Health Support Specialists and Peer Support Specialists
• Managed timely and accurate completion of required documentation to maintain compliance and support operational efficiency
• Provided crisis intervention support to individuals in distress, ensuring emotional safety and stability.
• Conducted thorough assessments to identify clients' needs and develop appropriate action plans.
• Documented client interactions accurately, maintaining confidentiality and compliance with legal standards.
• Implemented training programs for staff, enhancing service delivery and employee competencies.
• Collaborated with multidisciplinary teams to develop comprehensive care plans for clients in crisis.
• Provided ongoing support for clients transitioning out of crisis situations, aiding in the development of coping strategies and resilience skills.

• Guided individuals in identifying and achieving personal life goals, enhancing independence and stability

• Developed and implemented Individualized Support Plans focused on housing stability, employment, and mental health treatment

• Provided independent living skills training, including budgeting, medication management, ADLs

• Supported individuals in identifying and achieving personal life goals to promote independence and stability

• Coordinated services with treatment teams, landlords, and community resources

• Facilitated access to community services, benefits, and vocational or educational opportunities, empowering clients in their recovery journey

• Monitored compliance with mandated treatment, AOT orders, and legal requirements, ensuring clients received necessary support and legal adherence

• Documented services and client progress in electronic records while maintaining compliance and quality standards

• Streamlined merchandising processes to increase efficiency and reduce task completion time.
• Ensured accurate fulfillment of customer orders by picking and packing items efficiently.
• Organized and cleaned store regularly to enhance appearance and create a welcoming environment.
• Collaborated with team members to meet daily goals and foster a positive work atmosphere.

• Greeted guests at front desk, managed check-in process, and fostered welcoming environment through engaging conversations.
• Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
• Supported administrative tasks including filing, data entry, and document preparation to streamline office workflow.
• Handled sensitive customer information confidentially, ensuring compliance with company privacy guidelines.

• Elevated guest experiences through organization and execution of engaging birthday party activities that fostered enjoyment.
• Ensured cleanliness and safety standards in party area, leading to positive client reviews and recommendations.
• Protected young guests by monitoring activities and maintaining a strong perimeter for activities.
• Coordinated all aspects of birthday celebrations from setup to cleanup, resulting in seamless events and satisfied customers.

• 4.0 GPA
• The National Society of Leadership and Success (NSLS) Member

• President's List Spring 2023 & Summer 2023
• Dean's List Spring 2024 & Fall 2024
• 3.65 GPA
• Psi Chi Member
• Psychology Service Organization Member
• Teaching Assistant Spring 2024
• cum laude graduate