Kayla McKenzy
Jacksonville,Florida
Overview
9
9
years of professional experience
Work History
Dietary Aide
Fouraker Hills
Jacksonville, FL
12.2023 - 06.2024
Helps prepare and cook meals for patients. Their duties include preparing food dishes, delivering them to specific people or rooms and maintaining the cleanliness of the work area.
Loan processor
Enova
Gurnee, Illinois
08.2021 - 06.2023
- Preparing loan files, and submitting them to banks for approval.
Customer service rep
Stang remote
Jacksonville, Florida
04.2018 - 01.2020
- Upheld strict quality control policies, and procedures during customer interactions.
Customer service rep
Best Buy
Jacksonville, Florida
11.2015 - 03.2018
- Documented conversations with customers to track requests, problems and solutions.
Education
High school diploma -
Westside high school
05.2019
Skills
- English - Native
- Medical administrative assistant
- Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops
- Received 3 'Passion Awards' for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers
- Problem solving
- Inbound/outbound calling
- Customer service
- Data entry
- Eective time management
Timeline
Dietary Aide
Fouraker Hills
12.2023 - 06.2024
Loan processor
Enova
08.2021 - 06.2023
Customer service rep
Stang remote
04.2018 - 01.2020
Customer service rep
Best Buy
11.2015 - 03.2018
High school diploma -
Westside high school