Kayla Melendez
Haines City,FL
Summary
Medical Assistant with extensive experience in direct patient care and medical office management. Proven track record of achieving high patient satisfaction through effective communication and interpersonal skills. Strong commitment to regulatory compliance and practice standards. Skilled in building trust and rapport with patients to enhance their healthcare experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Lakeland Regional Health
Lakeland, FL
04.2024 - 04.2025
- Assisted physicians during patient examinations and procedures.
- Collected and documented patient medical histories accurately.
- Prepared examination rooms with necessary medical supplies and equipment.
- Scheduled patient appointments and managed follow-up communications.
- Administered basic medical tests and recorded results efficiently.
- Educated patients on medication usage and health management strategies.
- Maintained patient confidentiality and adhered to HIPAA regulations.
- Coordinated with healthcare team to ensure seamless patient care delivery.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Sales Associate
Starbucks
06.2023 - 02.2024
- Assisted customers with menu selections and beverage customization
- Operated cash register and processed customer transactions efficiently
- Prepared and served high-quality coffee and food items
- Maintained cleanliness and organization of the store environment
- Collaborated with team members to ensure smooth service flow
Education
Diploma - Medical Assisting
Florida Technical College
Lakeland, FL07.2024
High school diploma -
Ridge Community High School
Davenport, FL05.2022
Skills
- Patient care and phlebotomy
- Medical terminology
- Customer relationship management
- Team collaboration
- Attention to detail
- Time management
- Basic life support certification
- Electronic health records management
- Vital signs monitoring
- Medication administration
Certification
- Driver's License
- CPR Certification
Timeline
Medical Assistant
Lakeland Regional Health
04.2024 - 04.2025
Sales Associate
Starbucks
06.2023 - 02.2024
Diploma - Medical Assisting
Florida Technical College
High school diploma -
Ridge Community High School
Similar Profiles
Daniel GonzalezDaniel Gonzalez
Security Officer at Lakeland Regional HealthSecurity Officer at Lakeland Regional Health
Jacqueline BittenbenderJacqueline Bittenbender
Vascular Access Team Coordinator at Lakeland Regional Health Medical CenterVascular Access Team Coordinator at Lakeland Regional Health Medical Center
Angelina SlashiewskiAngelina Slashiewski
Respiratory Therapist at Lakeland Regional HealthRespiratory Therapist at Lakeland Regional Health
COURTNEY O'DONALDCOURTNEY O'DONALD
Nurse Intern at Lakeland Regional HealthNurse Intern at Lakeland Regional Health
David MyersDavid Myers
Lead Pastor at NorthRidge Church (First Baptist Church of Haines City)Lead Pastor at NorthRidge Church (First Baptist Church of Haines City)