Kayla Meyer
Portland,OR
Overview
6
6
years of professional experience
Work History
Insurance Receptionist
Comprehensive EyeCare
05.2024 - Current
- Developed strong relationships with clients, fostering trust and loyalty to the company.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices in insurance reception duties.
- Managed incoming calls efficiently, directing inquiries to appropriate personnel for timely responses.
- Maintained a high level of confidentiality when handling sensitive client information.
- Key Holder.
Patient Access Representative
Renown Hospital
01.2021 - 06.2021
- Resolved patient inquiries regarding insurance and billing, providing clear and concise information.
- Handled confidential patient information with discretion, adhering to privacy regulations and policies.
- Operated scheduling software to coordinate patient appointments, optimizing clinic workflow and minimizing wait times.
- Utilized insurance verification tools to confirm patient eligibility and coverage, reducing claim rejections.
- Verified patient demographics and updated records to maintain accurate and current information.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
Barista
Dutch Bros Coffee
07.2019 - 12.2020
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
Science- Pre Nursing
College of Southern Nevada
Henderson, NVHigh School Diploma -
Silverado High School
Las Vegas, NV05.2019
Skills
- Strong organization
- Claims processing
- Customer service expertise
- Appointment scheduling
- Front desk operations
- Time management
Jr Volunteer
St. Rose Sienna Hosptial, Henderson NV
March 2016-May 2019
Timeline
Insurance Receptionist
Comprehensive EyeCare
05.2024 - Current
Patient Access Representative
Renown Hospital
01.2021 - 06.2021
Barista
Dutch Bros Coffee
07.2019 - 12.2020
Science- Pre Nursing
College of Southern Nevada
High School Diploma -
Silverado High School