Kayla Michaud
Nashua,NH
Summary
My name is Kayla Michaud and I am applying for the office manager position. I have a passion for teamwork, organization and communication. For the past 8 years I have been an administrative representative performing daily office tasks managing daily shipments and deliveries and scheduling appointments. I am currently covering the office manger position at CHEP as a fill in while gaining the support and knowledge I need in order to full-fill the job description. I look forward to bringing my interests, experience and skills to support my CHEP team as an office manager.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Representative
Chep Usa
Wilmington, MA
04.2015 - Current
- Customer communication
- Build customer relationships
- Using extensive Excel, Microsoft skills
- Record daily deliveries and shipments and complying them In Excel for future organizational reference
- Wear-house duties (inventory)
- Promoting general safety/ member of safety committee
- Responding appropriately to customer complaints, comments or concerns
- Colt champion (application used to manage all shipments and deliveries)
Shift Leader
Dunkin' Donuts
Nashua, NH
09.2010 - 03.2019
- Cash handling responsibilities
- Performed and delegated opening and closing tasks in alignment with checklists.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Motivated team to deliver quality service
- Ensured a clean and safe work environment
Education
Highschool Diploma -
Nashua High School South
Nashua, NH06.2011
Skills
- Customer service experience
- Teamwork
- Communication skills
- Ability to organize and prioritize
- Extensive Microsoft Word, Excel and Outlook skills
- Time management
- Leadership skills
- Relationship Building
- Data Entry
- Invoice Processing
Certification
CPR Certification
Timeline
Administrative Representative
Chep Usa
04.2015 - Current
Shift Leader
Dunkin' Donuts
09.2010 - 03.2019
Highschool Diploma -
Nashua High School South
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