Kayla M. Maher
Honolulu,HI
Summary
Detail-oriented professional with extensive experience in customer service, legal support, and data management. Proven track record of enhancing client experiences and optimizing operations through effective communication and organizational skills in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Server
Harbor Pub
Honolulu, HI
02.2022 - Current
- Delivered high-volume customer service in fast-paced, high-traffic restaurant environment, enhancing guest experience
- Managed reservations, orders, and guest interactions, ensuring efficient service flow and guest satisfaction
- Maintained strong communication with team members, optimizing operations and improving customer satisfaction
Judicial Extern- Honorable Judge Larry A. Burns
U.S. District Court of California
San Diego, CA
06.2023 - 07.2023
- Collaborated with judge and clerks to prepare cases and perform legal analysis, enhancing court efficiency
- Conducted legal research and analyzed state and federal case law to support judicial decision-making
- Drafted legal documents including memoranda, complaints, and procedural orders
- Strengthened written communication and critical thinking skills in a professional legal setting
Sample/Data Technician
Hawaii Analytical Laboratory
Honolulu, HI
10.2022 - 05.2023
- Verified chain of custody documentation to uphold compliance standards and ensure data integrity
- Processed and logged incoming samples accurately in secure database system to maintain data integrity
- Coordinated with clients to streamline sample handling and address inquiries effectively
Registered Behavior Technician
RCM Technologies, Inc.
Waipahu, HI
03.2021 - 10.2022
- Developed and implemented structured programs to foster learning, development, and daily living skills
- Delivered behavioral support and care to children and adults with developmental needs, enhancing their daily interactions
- Accurately maintained documentation and progress tracking for client care to ensure continuity and quality of support
Registered Behavior Technician
Behavioral Health Works, Inc.
Honolulu, HI
10.2020 - 03.2021
- Executed structured programs to foster learning, development, and daily living skills for clients
- Delivered behavioral support and care for children and adults with developmental needs to enhance their quality of life
- Documented and tracked client progress to inform treatment adjustments and ensure continuity of care
Education
Bachelor of Science - Criminology & Criminal Justice, Forensic Science
Chaminade University of Honolulu
Honolulu, HISkills
- Critical thinking and problem solving
- Multitasking and organization
- Hospitality service expertise
- Client support and coordination
- Time management skills
- Office software proficiency
- Behavioral support strategies
Awards & Honors
Magna Cum Laude Graduate, Deans List (20162020), Regents Scholarship Recipient, Aloha Spirit Award Hogan Entrepreneurial Program
Additional Experience
- Volunteer Work & Leadership
- Supported university recruitment, event coordination, and community outreach initiatives
- Assisted in special education classrooms, supporting students with individualized learning needs
- Participated in leadership and service activities through Alpha Phi Sigma Honor Society
Timeline
Judicial Extern- Honorable Judge Larry A. Burns
U.S. District Court of California
06.2023 - 07.2023
Sample/Data Technician
Hawaii Analytical Laboratory
10.2022 - 05.2023
Server
Harbor Pub
02.2022 - Current
Registered Behavior Technician
RCM Technologies, Inc.
03.2021 - 10.2022
Registered Behavior Technician
Behavioral Health Works, Inc.
10.2020 - 03.2021
Bachelor of Science - Criminology & Criminal Justice, Forensic Science
Chaminade University of Honolulu