Kayla Murry
Plainfield,IL
Summary
Quick-learner , committed, and dedicated Security supervisor with 1 year of management experience in coordinating and managing a security team on a daily basis 24/7 while facilitating with the company management on a daily basis . Experienced in customer service and administrative management with a variety of mental, emotional, and intellectual advancement with communicating with integrality, honesty and professionalism.
Overview
4
4
years of professional experience
Work History
Security Site Supervisor
Securitas Security Services USA
Joliet, IL
08.2022 - Current
- Monitored access control systems, CCTV footage, and alarm systems.
- Supervised the daily operations of a security team to ensure compliance with company policies and procedures.
- Provided training for new security personnel on safety protocols and emergency response plans.
- Developed detailed reports on incidents and submitted them to management for review, maintain records of employee attendance, shift changes, vacation requests.
- Participated in bi-weekly meetings with management team at site to discuss improvements within team
- Managed inventory levels of supplies used by the security team including uniforms, radios, keys, safety vests
- Set team schedules with clear understanding of coverage requirements, individual availability and unique knowledge of each officer.
- Provided security team leadership and contributed to on-call duties.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Answer telephone calls for the company , as customer service , as well as greet guests who enter the company at the front desk.
Retail Sales Associate
Walmart
Shorewood, IL
06.2020 - 06.2022
- Provided product information and answered customer questions.
- Tracked inventory levels throughout the day and restocked items as needed.
- Processed returned merchandise according to company policies.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Reported any discrepancies in inventory counts or pricing issues promptly.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Created price tags and merchandise signs for new items.
- Answered telephone calls, as customer service to assist customers questions
Education
High School Diploma -
Joliet West High School
Joliet, IL05-2022
Skills
- Surveillance & Access Control planning
- Crisis & Incident Management
- Patrol procedures
- Staffing and scheduling Management
- Skilled in conflict resolution
- Team leadership
- Microsoft office
- Fluent English
- Customer Service
Languages
English
Native/ Bilingual
Affiliations
- Being a well- rounded full-time supervisor while also attending college; Joliet Junior College part-time.
References
References available upon request.
Timeline
Security Site Supervisor
Securitas Security Services USA
08.2022 - Current
Retail Sales Associate
Walmart
06.2020 - 06.2022
High School Diploma -
Joliet West High School
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