Kayla Neuharth
Anchorage,AK
Summary
Authorized to work in the US for any employer. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Security Guard
Signal 88 Security
02 2020 - 01.2023
- Secures premises and personnel by patrolling property
- Monitoring surveillance equipment, and access points
- Investigates security breaches, incidents, and other alarming behavior
- Controls traffic by directing drivers
- Completes reports by recording observations, information,occurrences, and surveillance activities.
Security/ Receptionist
Dimond Center Security
Anchorage, AK
08.2020 - 02.2021
- Conducted patrols around the property to ensure the safety of tenants and customers
- Unlocked proper doors at certain time frames
- Operated cameras to review footage of various incidents in regards to theft, medical issues and misconduct
- Assisted with medical situations
- Completed incident reports.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Resolved customer problems and complaints.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Organized, maintained and updated information in computer databases.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected Type payments, processed transactions and updated relevant records.
Security Officer
NMS Transit Authority
01 2019 - 10 2019
- Performed routine vehicle/foot patrols of the properties
- Removed individuals that were violating the code of conduct
- Detaining individuals that were highly intoxicated and contacting Anchorage Safety Patrol
- Completing reports with proper stats of each encounter
- Performing a routine weekly vehicle inspection
- Assisting customers with various questions
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Direct Support Professional
The Arc Of Anchorage
Anchorage, AK
08 2013 - 10 2014
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supervised daily activities and provided assistance to staff.
Administrative Assistant
Cook Inlet Housing Authority
Anchorage, AK
02 2013 - 09 2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Loss Prevention Officer
Vigilante Asset Protection
Anchorage, AK
08.2024 - Current
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security
- Conducted daily store walk-throughs to identify potential security risks.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Education
GED - undefined
Criminal Justice -
University of Anchorage
Anchorage05.2012
Skills
- Microsoft programs
- Type 35-40 WPM
- Multitasking
- Deescalating situation using verbal judo
- Verbal and Written Communication
- Safety and Security
- English Fluency
- Premises Patrols
- Perimeter Patrol
- Legible Report Writing
- Asset Securing
- X-Ray (Radiograph) Machines
- Guest Services Assistance
- Attentive and Observant
- CPR Certified
- Emergency Response
- Interior and Exterior Patrol
- Detailed Activity Logs
Certification
First Aid Certification
Food Handler Certification
Personal care assistant
Timeline
Loss Prevention Officer
Vigilante Asset Protection
08.2024 - Current
Security/ Receptionist
Dimond Center Security
08.2020 - 02.2021
GED - undefined
Security Guard
Signal 88 Security
02 2020 - 01.2023
Security Officer
NMS Transit Authority
01 2019 - 10 2019
Direct Support Professional
The Arc Of Anchorage
08 2013 - 10 2014
Administrative Assistant
Cook Inlet Housing Authority
02 2013 - 09 2013
Criminal Justice -
University of Anchorage