Kayla Newkirk
Coral Springs,FL
Summary
Experienced food service and retail professional with a strong background in coffee shops, bakeries, and delis. Skilled in both hands-on service and shift leadership, including customer service, food preparation, order flow, and team support in fast-paced environments. Known for reliability, attention to detail, and creating positive guest experiences. Brings a flexible, team-first approach with the ability to lead shifts, support teams, and step into leadership roles as needed.
Experience also includes small-batch food production and direct customer sales through an independently run bakery brand.
Authorized to work in the US for any employer.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier Manager & Server
Family Bagels Of Plainview
Coral Springs, FL
03.2020 - 12.2025
- Led daily front-of-house operations, ensuring smooth service flow during high-volume morning rushes.
- Supervised and supported team members during shifts, maintaining efficiency and customers satisfaction.
- Managed cash handling, POS transactions, promotions, and daily sales reconciliation.
- Assisted with employee scheduling and shift coverage to meet operational needs.
- Handled customer concern professionally, resolving issues to maintain repeat business.
- Supported food prep, espresso-style drinks, and deli service in fast-paced environment.
Sales Associate
City Furniture
Tamarac, FL, Florida
04.2021 - 03.2022
- Delivered consultative sales experiences, helping customers select products based on needs and lifestyle.
- Consistently upsold complementary items to increase average order value.
- Built strong customer relationships, driving repeat business and referrals.
- Maintained visual merchandising standards and pricing accuracy on the sales floor.
- Met and exceeded individual sales goals in a commission-driven environment.
HR Coordinator
HR Solutions
Remote
05.2020 - 02.2021
- Supported recruitment efforts by screening candidates and coordinating onboarding.
- Reviewed and processed HR documentation with a strong attention to detail and compliance.
- Maintained employee records, scheduling data, and internal communications.
- Assisted leadership and administrative tasks and process improvements.
Server & Deli Clerk
Dyan's Country Kitchen
Coral Springs, FL
03.2018 - 04.2020
- Provided attentive table and counter service in a busy restaurant setting.
- Managed multiple tables while maintaining accuracy and speed
- Assisted with opening and closing duties.
Server & Deli Clerk
Parkland Bagels
Parkland, FL
01.2017 - 03.2018
- Delivered fast, friendly service in a high-volume cafe environment.
- Prepared deli items, sandwiches, and breakfast orders efficiently.
- Operated POS systems and handled cash transactions accurately.
- Built rapport with regular customers to encourage loyalty.
Education
High School Diploma -
Coconut Creek High School
Coconut Creek, FL06.2013
Skills
- Coffee & Cafe Operations
- Espresso & Specialty Beverage Preparation
- Customer Experience & Sales
- POS systems & Cash Handling
- Team Leadership & Scheduling
- Food Service & Deli Prep
- Inventory Support & Organization
- Time Management in High-Volume Environments
Certification
- [ServSafe Food Protection Manager Certification], [National Restaurant Assocation] - 2025
Timeline
Sales Associate
City Furniture
04.2021 - 03.2022
HR Coordinator
HR Solutions
05.2020 - 02.2021
Cashier Manager & Server
Family Bagels Of Plainview
03.2020 - 12.2025
Server & Deli Clerk
Dyan's Country Kitchen
03.2018 - 04.2020
Server & Deli Clerk
Parkland Bagels
01.2017 - 03.2018
High School Diploma -
Coconut Creek High School