Ben Howard
Administrator and Management Professional
Springdale,AR
Summary
Dynamic professional with extensive experience in team leadership and recruitment marketing, notably at Crystal Bridges Museum of American Art and Ozark Production Services. Proven ability to enhance audience engagement and implement effective project management strategies. Skilled in creative writing and problem-solving, consistently achieving high standards in fast-paced environments while training new hires and fostering collaboration.
Overview
8
8
years of professional experience
Work History
Crew Leader
Ozark Production Services
Fayetteville, AR
07.2022 - Current
- Resolved any disputes among crew members in a professional manner while upholding company policy.
- Supervised different teams of people in a role that was very time-sensitive.
- Maintained an exemplary professional attitude as these events are hosted by the most high-profile companies in NWA, such as Walmart, Crystal Bridges, The Momentary, and the Don Tyson Corporation.
Listening Forest Lead Host
Crystal Bridges Museum for American Art
Bentonville, Arkansas
08.2022 - 12.2023
- Reviewed safety protocols regularly and conducted safety inspections of all areas.
- Instructed new hosts on how to excel in the host role.
- Greeted customers and managed large groups of people.
Canes Assistant Manager
Canes Chicken Fingers
Fayetteville, AR
10.2021 - 03.2022
- Reviewed completed work to verify consistency, quality, and conformance.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
University of the Ozarks Theatre Recruiter
University Of The Ozarks Theatre
Clarksville, AR
08.2017 - 03.2020
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Participated in local and national festivals, and recruitment events for prospective hiring.
- Partnered closely with the university Admissions Office.
Education
Master of Arts - Creative Writing
Augsburg University
Minneapolis, MN05-2024
Skills
- Database entry
- Project management
- Audience engagement
- Delegating work
- New hire training
- Recruitment marketing
References
- Chris Schultheis / Production Supervisor for The Momentary / (479) 372-0515
- James Masner / Guest Experience Manager at Crystal Bridges and the Momentary / Phone: (501) 503-9148
- Alan Chapman / Ozark Production Services Founder / Phone: (870) 577-2901
Timeline
Listening Forest Lead Host
Crystal Bridges Museum for American Art
08.2022 - 12.2023
Crew Leader
Ozark Production Services
07.2022 - Current
Canes Assistant Manager
Canes Chicken Fingers
10.2021 - 03.2022
University of the Ozarks Theatre Recruiter
University Of The Ozarks Theatre
08.2017 - 03.2020
Master of Arts - Creative Writing
Augsburg University
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