Kayla Nichols
Naples,FL
Summary
. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Bowl Rep
The Bowl
Naples, Florida
02.2024 - 08.2024
- Processed customer orders and collected payment information.
- Facilitated training sessions for new employees on company policies and procedures.
- Educated customers on product features and benefits to ensure they had an excellent shopping experience.
- Established positive relationships with customers through effective communication techniques.
- Responded to customer inquiries and complaints, providing timely and effective solutions to maintain high service standards.
Crew Member
Chipotle
Naples, Florida
01.2022 - 01.2024
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Presented orders to guests within anticipated service times.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assembled and served meals according to specific guest requirements.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
Naples High School
Naples, FL05-2024
Skills
- Goal-oriented mindset
- Customer relations
- Staff training
- Up-selling strategies
Affiliations
- Volunteered at a Water Ski Camp helping campers learn to kneeboard, ski, and wake board.
Timeline
Bowl Rep
The Bowl
02.2024 - 08.2024
Crew Member
Chipotle
01.2022 - 01.2024
Naples High School