Kayla Nicole Foster
TX
Summary
Dynamic healthcare professional with experience at Saint Francis Health System, skilled in compassionate patient care and infection control protocols. Proven ability to enhance team collaboration and ensure safety in high-pressure environments. Certified CNA with strong organizational skills, dedicated to improving patient outcomes and fostering a supportive atmosphere.
Overview
9
9
years of professional experience
Work History
Nurse Technician Surgery Admit & Discharge
Saint Francis Health System
Tulsa, OK
04.2025 - 10.2025
- Monitored vital signs and reported changes to registered nurses.
- Maintained cleanliness and organization of patient care areas consistently.
- Answered call lights promptly to respond to patient needs in a timely manner.
- Maintained a safe environment by adhering to infection control protocols and safety standards.
- Assisted nurses with the admission, transfer, and discharge of patients.
Customer Service Manager
Colaw Fitness
Bartlesville, OK
01.2021 - 03.2025
- Fostered positive working environment that encouraged teamwork, motivation, and strong commitment to providing excellent customer service.
- Oversaw hiring, training, and development of customer service staff.
- Answered customer inquiries via phone, email, and chat.
- Managed difficult customer situations with professionalism and empathy.
- Kept records of customer interactions or transactions, recording details of inquiries and actions taken.
Fitness Trainer
Colaw Fitness
Bartlesville, OK
01.2021 - 03.2025
- Monitored client progress and adjusted their fitness programs as needed to ensure continued improvement.
- Assisted gym members with using equipment correctly while maintaining welcoming environment for all users.
- Instructed clients on proper lifting and exercise techniques to reduce injuries.
- Provided motivational support and encouragement to help clients stay committed to their fitness goals.
Players Club Representative
Cherokee Casino Ramona
Ramona, OK
03.2017 - 02.2018
- Provided exceptional customer service to all guests, answering questions about games, promotions, and property amenities.
- Resolved product or service issues by clarifying customer complaints and offering appropriate solutions.
- Contributed to team effort by meeting performance goals and assisting colleagues when needed.
Education
Gen Studies -
Oklahoma Wesleyan University
Bartlesville, OK09.2025
CNA/HHA -
Family Healthcare Training
Broken Arrow, OK03.2025
BLS/CPR -
American Heart Association
Broken Arrow, OK02.2025
Skills
- CNA/HHA certified
- CPR/BLS and AED certificate
- Time management
- Team collaboration
- Communication skills
- Compassionate care
- Organizational skills
- Infection control protocols
- Patient care assistance
Timeline
Nurse Technician Surgery Admit & Discharge
Saint Francis Health System
04.2025 - 10.2025
Customer Service Manager
Colaw Fitness
01.2021 - 03.2025
Fitness Trainer
Colaw Fitness
01.2021 - 03.2025
Players Club Representative
Cherokee Casino Ramona
03.2017 - 02.2018
Gen Studies -
Oklahoma Wesleyan University
CNA/HHA -
Family Healthcare Training
BLS/CPR -
American Heart Association