Kayla Nordenstrom
State Of North Dakota
Devils Lake,ND
1
Certification
7
years of professional experience
Detail-oriented professional skilled in court procedures, legal documentation, and customer service. Proven ability to maintain accurate case files and ensure compliance with legal standards.
Professional with solid experience in court administration and legal procedures, well-versed in case management, document preparation, and courtroom support. Strong focus on teamwork, ensuring seamless operations and adapting to evolving requirements. Reliable, organized, and skilled in legal research, record keeping, and communication. Proven ability to enhance efficiency and contribute to judicial processes effectively.
Work History
Deputy Clerk of the Court/ Court Recorder
1 Year 9 Months- Managed case files, processed court documents, scheduled hearings, and ensured accuracy of records to support court operations.
- Legal Documentation & Records Management — Preparing, filing, indexing, and maintaining confidential legal and court records with a high level of accuracy.
- Assisted judges, attorneys, law enforcement, litigants, and the public with professionalism and respect, enhancing communication and service delivery.
- Court Procedures & Compliance — Following court rules, policies, legal procedures, filing requirements, and confidentiality standards.
- Processed court fees, fines, payments, receipts, and deposits while maintaining accurate financial records and overseeing daily office functions.
Customer Service Representative
1 Year 4 Months- Answering the telephone
- Processing teller transactions
- Balancing a cash drawer/ Balancing Vault/ Ordering Money
- Opening, maintenance, and closing deposit accounts (checking, savings, time deposits, IRA’s, etc.)
- Assist customers with ATM and Debit cards
- Assist customers with electronic banking products
Assistant Bar Manager/Bartender/Server
3 Years 6 Months- Manage daily bar operations, including opening and closing procedures, cash handling, and maintaining a clean, organized, and welcoming environment.
- Supervise and support bartenders and bar staff, including assigning duties, creating schedules, training new employees, and ensuring consistent service standards.
- Provide friendly, professional, and efficient customer service while creating a positive experience for guests.
- Prepare and serve cocktails, beer, wine, and non-alcoholic beverages accurately and efficiently.
- Maintain knowledge of drink recipes, ingredients, menu items, and current beverage trends.
- Monitor and maintain inventory of liquor, beer, wine, mixers, and bar supplies; place orders and receive deliveries as needed.
- Control product costs by monitoring portions, minimizing waste, and maintaining accurate inventory records.
- Ensure compliance with alcohol service laws, age-verification requirements, and responsible beverage service practices.
- Handle customer concerns and resolve service issues professionally and efficiently.
- Maintain cleanliness and sanitation of the bar, equipment, glassware, and storage areas in accordance with health and safety standards.
- Operate and reconcile the point-of-sale (POS) system, process payments, and balance cash drawers at the end of shifts.
- Coordinate with kitchen staff, servers, management, and other departments to ensure smooth restaurant and bar operations.
- Assist with creating drink specials, promotions, and seasonal beverage menus to increase sales and enhance the guest experience.
- Monitor staff performance and provide coaching or corrective feedback when necessary.
- Help maintain a professional, safe, and team-oriented work environment.
Education
GED
Some College (No Degree) - Accounting/Business Management
Skills
Case processing
Work prioritization
Document preparation
Legal documentation
Confidentiality
Record management
Creative problem solving
Court processes
Courtroom procedures
Legal documents
Teamwork
Customer service
Critical thinking
Reliability
Court procedures
Payment collection
Proficient in Odyssey/E-file Serve/ Microsoft Office
Teamwork and collaboration
Problem-solving
Problem-solving abilities
Multitasking
Certification
- AAERT- Court Recording Certificate - October 2025
Timeline
Deputy Clerk of the Court/ Court Recorder
State Of North Dakota
11.2024 - CurrentRead More
Customer Service Representative
Horizon Financial Bank
06.2023 - 10.2024Read More
Assistant Bar Manager/Bartender/Server
Southgate Bar and Casino
11.2019 - 05.2023Read More
Lake Region State College
Some College (No Degree) from Accounting/Business Management
Read More
Devils Lake High School
GED
Read More