Kayla Norman
Oak Ridge,TN
Summary
Production professional with comprehensive experience leading teams in fast-paced manufacturing environments. Known for strong problem-solving skills, effective communication, and adaptability to changing demands. Skilled in optimizing production processes, ensuring quality control, and maintaining safety standards. Valued for fostering team collaboration and consistently delivering results.
Production Line Manager with extensive experience in completing wide range of assignments. Expert understanding of job family and thorough knowledge of jobs outside area of specialty. Lead effective application of new processes and skill development of production team. Make recommendations on new processes leading to continuous improvement.
Experienced with managing and organizing documentation systems to ensure compliance and efficiency. Utilizes advanced document management tools to streamline processes and maintain accuracy. Strong understanding of regulatory requirements and technical writing standards relevant to documentation.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Professional in documentation management, prepared to contribute to and enhance organizational processes. Adept at maintaining comprehensive and accurate records while ensuring regulatory compliance. Known for fostering collaborative team environments and adapting to evolving needs, with expertise in document control and data management.
Experienced with organizing and managing extensive documentation systems. Utilizes meticulous attention to detail to ensure regulatory compliance and efficient document retrieval. Knowledge of fostering team collaboration and maintaining data integrity to support organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Production Line Lead
Tjoapack/Pharma Packaging Solutions
Clinton, TN
06.2020 - Current
- Supervised daily production activities, ensuring optimal workflow and adherence to safety standards.
- Trained and mentored team members on equipment operation and best practices.
- Implemented process improvements, enhancing efficiency in packaging operations. Improving order percentages from 60% to 100% in manual labor hours and machine hours.
- Monitored quality control measures to maintain product integrity and compliance with regulations.
- Coordinated cross-functional communication between production, quality assurance, and logistics teams.
- Developed training materials for new hires to streamline onboarding processes.
- Led initiatives for continuous improvement, resulting in reduced waste and increased productivity.
- Analyzed production data to identify trends and make informed operational decisions.
- Coordinated with quality control teams to address any product defects or deviations from established standards, ensuring customer satisfaction.
- Oversaw daily shift changeovers, ensuring smooth transitions between crews for uninterrupted production flow.
- Managed inventory levels of raw materials and finished goods, adjusting orders as needed based on demand forecasting data.
- Conducted regular performance evaluations for team members to identify areas of improvement and provide coaching or additional training if needed.
- Increased employee productivity by providing clear instructions, setting expectations, and offering constructive feedback.
- Ensured compliance with safety regulations and maintained a clean working environment to prevent accidents.
- Maintained open lines of communication with supervisors and managers regarding any ongoing challenges or opportunities for improvement within the production area.
- Collaborated with cross-functional teams to troubleshoot issues and improve production processes.
- Leveraged technical expertise to assist in troubleshooting complex mechanical issues, minimizing downtime on the production floor.
- Improved overall product quality by closely supervising production processes and addressing issues promptly.
- Followed good manufacturing processes (GMPs).
- Completed logs and reports to document detailed information on production, spoilage, and departmental maintenance needs.
Packager
Tjoapack/Pharma Packaging Solutions
Clinton, TN
03.2019 - 06.2020
- Operated packaging machinery to ensure efficient production and adherence to safety standards.
- Inspected finished products for quality assurance, maintaining high accuracy in packaging specifications.
- Trained new team members on packaging procedures and safety protocols to enhance operational efficiency.
- Collaborated with cross-functional teams to streamline workflows and improve overall packaging processes.
- Followed packing processes to increase speed and accuracy.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment. Completing expected 2 shift orders in 1 shift
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Assembled packages according to meet specific customer requirements.
- Trained new packagers in proper techniques and safety protocols, fostering a safe and productive work environment.
- Demonstrated flexibility by adapting readily to changes in production schedules or priorities, maintaining productivity during periods of high demand or unexpected challenges.
- Verified packages met safety and security standards to reduce damage or errors in transit.
- Assisted in design of new packaging, contributing to more appealing product presentation.
Administrative Assistant/Receptionist
Toyota
Knoxville, TN
04.2016 - 06.2016
- Coordinated executive schedules, ensuring timely communication and efficient time management.
- Managed office supplies inventory, optimizing procurement processes for cost-effectiveness.
- Streamlined document filing systems, enhancing retrieval speed and organizational efficiency.
- Developed and maintained comprehensive databases to track project progress and deadlines.
Customer Service Representative
Express
Knoxville, TN
12.2014 - 02.2015
- Answering inbound calls and helping customers with account issues.
Pharmaceutical packager
ResourceMFG
Clinton, TN
08.2013 - 11.2014
Cashier/Cook
Little Caesars
Clinton, TN
03.2013 - 08.2013
Hostess/Cashier
Shoney's Clinton
Clinton, TN
08.2012 - 03.2013
Education
High School Diploma -
Clinton High School
Clinton, TN05.2013
Skills
Report all line down time and non conforming materials to supervisors
Examine completed work to detect defects and verify conformance to specifications
On-the-job training (training delivery method)
Document review
Easily adaptable
Customer relationship building
Documentation of production information
Recognize and report defective material
Job shadowing (employee development activity)
Motivate teams members to meet production goals
Data collection
Perform minor repairs on production line equipment
Medical terminology
Coordinating activities of workers for packaging product on production line
Pharmaceutical manufacturing
Self-directed learning
Monitor and track progress
Train employees to company standards
Interpersonal communication
Monitor machinery during operation
Team management
Documenting production information
Able to communicate, motivate and delegate in a positive and creative manner
Formal training programs
Trained workers to company standards
Examining incoming materials and compare to documentation and quality
Team motivation (leadership skill)
Enforce housekeeping standards
Introduce efficient production line methods to increase company output
Performance management
Decision making
Understanding in implementing safety standards
Strategic planning
Conducting staff training sessions as a first-line manager - Staff training sessions conducted as a first-line manager (1-5 sessions)
Verifying production line has been set up according to set up procedures
Safety regulations
Motivate team members to meet production goals
Warehouse experience
Conflict resolution
Coordinate and supervise assembly work
Proofreading expertise
Recordkeeping skills
Document control
Document organization
Data accuracy
Tracking document flow
Skilled in QAD
Excellent communication
Team collaboration
Adaptability and flexibility
Certification
- Diploma May 2013 to Present
- Driver's License
Timeline
Production Line Lead
Tjoapack/Pharma Packaging Solutions
06.2020 - Current
Packager
Tjoapack/Pharma Packaging Solutions
03.2019 - 06.2020
Administrative Assistant/Receptionist
Toyota
04.2016 - 06.2016
Customer Service Representative
Express
12.2014 - 02.2015
Pharmaceutical packager
ResourceMFG
08.2013 - 11.2014
Cashier/Cook
Little Caesars
03.2013 - 08.2013
Hostess/Cashier
Shoney's Clinton
08.2012 - 03.2013
High School Diploma -
Clinton High School