Susan Mahnke
Chaska,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Production Line Lead
Mamas Systems
01.2017 - Current
- Increased employee productivity by providing clear instructions, setting expectations, and offering constructive feedback.
- Oversaw daily production line operations to ensure efficiency and adherence to safety standards.
- Collaborated with quality control to maintain high product standards and minimize defects.
Sales Associate/Sandwich Artist
Holiday Stationstores, Inc.
08.2014 - 01.2017
- Operated cash register efficiently, processing transactions accurately and quickly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate/Sandwich Artist
Holiday Stationstores, Inc.
04.2009 - 11.2013
- Oversaw inventory management systems, maintaining supplies necessary for daily operations without disruption.
- Assisted in project planning and execution, contributing to cross-functional team objectives and deadlines.
- Developed training materials for new hires, improving onboarding processes and employee integration.
- Optimized workflow during peak hours to enhance speed and service quality.
- Enhanced customer satisfaction through personalized recommendations and prompt service delivery.
- Developed promotional displays to highlight new menu items and drive sales initiatives.
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Adhered to stringent food safety protocols, minimizing risk of contamination or spoilage.
Receptionist
Sharlene A Downs State Farm Insurance Agency
06.2005 - 08.2010
Education
High School Diploma -
Chaska High School
Skills
- Line Lead/Supervisor
- Data Entry
- Customer service
- Assembly Line
- Self motivated
- Communication skills
- Fast past worker
- Organized
- Management
- Basic computer skills
- General Labor
- Machine operation
- Meeting production goals
Certification
- Property and Casualty License
- May 2008 to May 2010
- Took classes and passed the test to sell property and casualty insurance.
- Driver's License
Languages
English
Timeline
Production Line Lead
Mamas Systems
01.2017 - Current
Sales Associate/Sandwich Artist
Holiday Stationstores, Inc.
08.2014 - 01.2017
Sales Associate/Sandwich Artist
Holiday Stationstores, Inc.
04.2009 - 11.2013
Receptionist
Sharlene A Downs State Farm Insurance Agency
06.2005 - 08.2010
High School Diploma -
Chaska High School