Kayla Novotny
Labcorp
TULSA
6
years of professional experience
Detail-oriented phlebotomist with expertise in venipuncture, specimen handling, and patient care. Committed to enhancing patient experiences while ensuring compliance with HIPAA regulations.
Work History
Phlebotomist
3 Years 8 Months- Collected blood samples following strict safety protocols and laboratory standards.
- Ensured accurate labeling and documentation of specimens for reliable test results.
- Assisted in training new staff on phlebotomy techniques and patient interaction skills.
- Maintained cleanliness and organization of work area to promote operational efficiency.
- Monitored inventory levels of supplies, ensuring availability for daily procedures.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Cashier
2 Years 7 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance through diligent cash handling practices.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints swiftly, fostering positive relationships and loyalty.
- Monitored checkout area for cleanliness and organization, ensuring safety compliance.
Education
- Phlebotomy
Phlebotomist Technician - Phlebotomy
High School Diploma
Skills
Venipuncture
Order of draw
Butterfly needle technique
Specimen handling
Specimen collection
Butterfly technique
HIPAA compliance
Labeling procedures
Patient support
Data entry
Time management
Team collaboration
Customer service
Patience and empathy
Timeline
Phlebotomist
Labcorp
06.2022 - 02.2026Read More
Cashier
Sam's Club
10.2019 - 05.2022Read More
MedCerts
from Phlebotomy
Read More
Tulsa Technology
Phlebotomist Technician from Phlebotomy
Read More
Memorial High School
High School Diploma
Read More