Kayla Orozco

• Utilized electronic health record systems proficiently to accurately document patient encounters, diagnoses, treatments, and follow-up appointments.
• Collaborated with cross-functional teams to streamline interdepartmental communication and improve overall financial operations.
• Set up and assisted multiple in-clinic procedures, including Colposcopy, Hysteroscopy, Endometrial Biopsy, Vulvar Biopsy
• Roomed 30-37 patients daily
• Help with new grad MA skill development

• Utilized electronic health record systems proficiently to accurately document patient encounters, diagnoses, treatments, and follow-up appointments.
• Collaborated with cross-functional teams to streamline interdepartmental communication and improve overall financial operations.
• Set up and assisted multiple in-clinic procedures, including Colposcopy, Hysteroscopy, Endometrial Biopsy, Vulvar Biopsy
• Roomed 30-37 patients daily

• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
• Ordered and restocked supplies for decontamination and surgical areas.
• Wrapped trays, instrument packs and sets.
• Verified and maintained proper documents and records for sterilization.
• Stored, transported and submitted urinalysis samples.
• Tracked collected specimens by initialing, dating and noting times of collection.
• Obtained client medical history, medication information, symptoms, and allergies.

• Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.
• Spearheaded and implemented new projects to expand the scope of engagement.
• Designed and introduced leadership development, coaching, and team management model, resulting in the promotion of employees into increased levels of responsibility.
• Supervised a team of 15 Medical Assistants. 6 Nurses and co-partnered with the practice manager on the needs of 25 providers.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Organized and facilitated department head meetings weekly, discussing current census, and metric value percentiles for provider revenue.
• Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.

Rooming obtains all vitals for adults and pediatrics

• Ensured collection of lab specimens by appropriate lab courier.
• Oriented and trained new staff on proper procedures and policies.
• Prepped and draped patients in a sterile fashion.
• Prepared and administered medications as directed by a physician.
• Took nurse triage calls and triaged appropriately depending case by case.
• Removal of suture and staples
• Managed my teams INR results and schedules for there Warfarin medication.
• Did all wound dressings for incoming patients and follow up as necessary.

Obtained all vital signs for adult and pediatrics such as Heart Rate, Respirations, Temperature and Blood Pressure. 

Performed any POCT (Point of care testing) such as A1c, UA, UCG, Rapid Strep etc 

Able to administer vaccines for all age ranges 

Chaperone in breast, pelvic and rectal exams 

Schedule follow up appointment 

Prepped rooms for procedure (Colposcopy, Toe nail removals, Vasectomy, Skin biopsy, circumcisions etc )

Managed all financial assisting programs for radiology imaging, specialty consults.

Ordered all medical supply for the site. 

Ordered all office supplies for the medical staff, front desk staff and HR department Maintained vaccine fridges temperatures monitored on a daily basis.

Ordered vaccines every month. Kept our policies up to date with state requirements. All staff vaccine related training I would oversee

Verified patients insurances

Greeted patients entering the clinic 

Answered incoming phone calls 

Took payments and managed cash drawers at the end of the day Scanned documents into patient chart 

Sorted incoming mail for the site 

Interpreted and Translated documents for medical staff