Nathaly Chavez
Odessa,TX
Summary
Driven professional at enhancing team performance through effective communication and training, while ensuring accurate patient record management and scheduling efficiency.
Detail-oriented professional with strong documentation and multitasking skills. Experienced in patient admissions coordination and financial data analysis, contributing to improved healthcare service delivery.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Advanced CMA
Complete Kidney Care
Odessa, TX
09.2025 - Current
- Developed and implemented strategic financial plans to enhance organizational growth.
- Analyzed financial data to identify trends, driving informed decision-making for management.
- Conducted risk assessments to inform strategic planning and mitigate potential financial impacts.
- Acted as a valuable resource for colleagues by sharing advanced CMA knowledge and expertise, fostering a collaborative work environment that promoted continuous improvement.
- Demonstrated excellent interpersonal skills when communicating with patients from diverse backgrounds, fostering trustful relationships crucial for providing high-quality healthcare services.
Unit Clerk
MCH
Odessa, TX
09.2024 - 08.2025
- Coordinated patient admissions and discharges, ensuring timely processing of paperwork and electronic records.
- Managed scheduling for medical staff, optimizing clinic appointments and reducing wait times.
- Maintained accurate patient records in electronic health systems, facilitating seamless communication among departments.
- Assisted with inventory management of medical supplies, ensuring availability for daily operations.
- Trained new clerical staff on office protocols and electronic systems, enhancing team efficiency and performance.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
Bartender
RedZone
Odessa, TX
07.2018 - 09.2024
- Collaborated with kitchen staff to coordinate food and beverage pairings for special events and promotions.
- Maintained cleanliness and organization of the bar area, adhering to health and safety regulations consistently.
- Implemented upselling techniques that increased overall sales while enhancing guest satisfaction during busy shifts.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Managed bar inventory, ensuring proper stock levels and minimizing waste through efficient ordering practices.
- Trained new bartenders on drink preparation techniques and customer service standards to maintain quality service.
- Assisted in developing seasonal drink menus, incorporating customer feedback to improve offerings.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly and professionally.
Bartender
Halftime Bar & Grill
Odessa, TX
07.2017 - 07.2018
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Managed bar inventory, ensuring proper stock levels and minimizing waste through efficient ordering practices.
- Trained new bartenders on drink preparation techniques and customer service standards to maintain quality service.
- Assisted in developing seasonal drink menus, incorporating customer feedback to improve offerings.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly and professionally.
Sales Associate
Dillard's
Midland, TX
04.2016 - 05.2017
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained merchandise presentation standards to promote a visually appealing sales environment.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
Education
High School Diploma -
Fruita Monument High School
Fruita, COSkills
- Documentation skills
- Chart updating
- Multi-line phone system
- Medical records maintenance
- Reception management
- Supply restocking
- Patient scheduling
- Records scanning
- Strong organization
- Retrieving medical records
- Discharge support
- Faxing orders
- Phone reception
- Unit administrative support
- Audit coordination
- Pricing strategy
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
- Complaint resolution
- Client relations
- FLUENT IN SPANISH
- Data entry
- Multitasking and organization
- Help desk support
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Resolved product issue through consumer testing.
- Improved team productivity with morale-boosting incentives.
Certification
- CMA - Certified Medical Assistant
Languages
English
Full Professional
Timeline
Advanced CMA
Complete Kidney Care
09.2025 - Current
Unit Clerk
MCH
09.2024 - 08.2025
Bartender
RedZone
07.2018 - 09.2024
Bartender
Halftime Bar & Grill
07.2017 - 07.2018
Sales Associate
Dillard's
04.2016 - 05.2017
High School Diploma -
Fruita Monument High School