Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Ortega

Elk Groves,CA

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

4
4
years of professional experience

Work History

Team Member

Five Guys
10.2020 - 10.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Cashier Team Lead

Elk Grove Dodge Service
10.2021 - 04.2023


  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Operated POS cash register and equipment to collect payments.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Childcare Provider

Self-employeed
01.2019 - 07.2023
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Introduced children to educational games and activities to boost learning.

Education

High School Graduate - Nursing and Allied Health

Franklin High School, Los Rios Community College

Skills

  • Billing and Payment Processing
  • Guest Satisfaction
  • Teamwork and Collaboration
  • Peer Relationships
  • Document Scanning
  • Spreadsheet Tracking
  • Telephone Systems
  • Order Taking

Timeline

Cashier Team Lead

Elk Grove Dodge Service
10.2021 - 04.2023

Team Member

Five Guys
10.2020 - 10.2021

Childcare Provider

Self-employeed
01.2019 - 07.2023

High School Graduate - Nursing and Allied Health

Franklin High School, Los Rios Community College
Kayla Ortega