Olga Zamudio
Modesto
Summary
Demonstrated success at R1 RCM in optimizing workflows and increasing operational efficiency. Specialized in claims processing and compliance auditing, with a focus on detail and collaboration. Achieved a 20% improvement in billing accuracy through effective inquiry resolution. Proficient in EPIC and Excel for enhanced data management and revenue cycle support.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Associate 1
R1 Rcm
Murray
11.2022 - 01.2026
- Analyzed data trends to identify and resolve discrepancies in claims submissions, ensuring accuracy in billing.
- Collaborated with healthcare providers to efficiently address and resolve billing inquiries, enhancing service delivery.
- Reviewed documentation for compliance with industry regulations and standards.
- Streamlined workflow processes to enhance operational efficiency within teams.
- Communicated effectively with internal departments to support claims processing.
- Maintained up-to-date knowledge of healthcare policies to ensure compliance and support effective revenue cycle operations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated with diverse teams to meet project objectives.
Account Representative II
Palo Alto Medical Foundation
Sunnyvale
12.2001 - 11.2022
- Entered data into company database accurately and efficiently.
- Verified data accuracy and resolved discrepancies promptly.
- Organized electronic and physical filing systems to enhance information retrieval.
- Processed incoming documents and scanned them into digital formats.
- Supported team members by streamlining data entry tasks for improved accuracy.
- Collaborated with departments to ensure data integrity across systems.
- Trained new employees on data entry procedures and software, ensuring quick onboarding.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information.
- Created spreadsheets to track data entries.
- Followed up on pending tasks until completion.
- Verified accuracy and completeness of data entry into the database system.
- Maintained confidentiality of sensitive information entered into the system.
- Checked source documents against entered data to ensure accuracy.
- Identified and corrected data entry errors to prevent duplication across systems.
- Scanned documents into appropriate databases for storage purposes.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Reviewed existing information for accuracy and made necessary corrections.
- Assisted colleagues with resolving any issues related to data entry operations.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Identified discrepancies between source documents and entered data.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Identified, corrected, and reported data entry errors.
Education
General Education - Diploma
Mountain View High School
Mountain View, CA06-1995
Typing Certificate -
PrideStaff
Modesto, CASkills
- Billing claim auditing
- Charge review
- Billing issue resolution
- Billing payment processing
- Patient account adjustments
- Apply insurance updates
- Charge specialization
- Claims management
- Cosmetic charge
- Data entry
- IDX
- EPIC
- CPT
- Onbase
- Ingenico Credit Card Processor
- IDC-9
- IDC-10
- Excel
- Microsoft Outlook
- Word
- Document assessment
- Compliance review
- Attention to detail
- Organizational multitasking
- Collaborative teamwork
- Collaborative teamwork
Languages
Spanish
Professional
Certification
Typing Certificate
Timeline
Associate 1
R1 Rcm
11.2022 - 01.2026
Account Representative II
Palo Alto Medical Foundation
12.2001 - 11.2022
General Education - Diploma
Mountain View High School
Typing Certificate -
PrideStaff