Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Oyster

Hagerstown,MD

Summary

Dedicated caregiver passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Outgoing caregiver experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure.

Overview

16
16
years of professional experience

Work History

Caregiver

Self Employed
Hagerstown, MD
03.2022 - Current
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Assisted with mobility assistance
  • Light housekeeping
  • Assisted client with Dementia issues
  • Bathing/Dressing Daily

Member Service Representative

Washington County Teachers Federal Credit Union
Hagerstown, Maryland
07.2010 - 07.2015
  • Answered incoming calls regarding membership benefits and services.
  • Provided guidance to members on how best to use products or services offered by the credit union.
  • Daily monetary transactions
  • Balanced daily cash drawer and vault
  • Maintained a positive atmosphere with continued good customer service.

Bank Teller

Suquehanna Bank
Hagerstown, Maryland
03.2009 - 05.2010
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
  • Provided assistance to other tellers during peak business hours as needed.

Nursing Assistant

Capital Womens Care
Hagerstown, Maryland
01.2008 - 03.2009
  • Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.
  • Collected specimens for laboratory testing such as urine samples and blood draws.
  • Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
  • Recorded patient vitals and obtained medical information.
  • Performed suture removals.
  • Maintained patient charts and confidential files.

Education

High School Diploma -

Smithsburg High School
Smithsburg, MD
06-2001

Some College (No Degree) - EMT-B

University of Fire And Rescue Institute
Hagerstown

Skills

  • Dementia care
  • Chronic illness management
  • Transportation services
  • Strong work ethic
  • Strong sales experience
  • Exceptional customer service
  • Excellent communication skills

Timeline

Caregiver

Self Employed
03.2022 - Current

Member Service Representative

Washington County Teachers Federal Credit Union
07.2010 - 07.2015

Bank Teller

Suquehanna Bank
03.2009 - 05.2010

Nursing Assistant

Capital Womens Care
01.2008 - 03.2009

High School Diploma -

Smithsburg High School

Some College (No Degree) - EMT-B

University of Fire And Rescue Institute

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Kayla Oyster