Kayla Pagan
The Bronx,NY
Summary
Organized, motivated and committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Safety Monitor
Bronxworks
Bronx, NY
10.2022 - 06.2024
- Coordinated emergency response drills to evaluate effectiveness of existing protocols.
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
- Conducted regular walkthrough of the facility to ensure compliance with safety standards.
- Enforced all safety regulations and reported any violations or potential hazards.
- Created reports detailing findings from investigations into accidents or injuries occurring onsite.
- Conducted intake interviews to obtain detailed client information and completed necessary paperwork.
- Maintained records and logs of all security related incidents and activity.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Attended training sessions on topics such as first aid, fire prevention, self-defense techniques.
- Monitored security cameras to identify and respond to suspicious activity.
Unarmed Security Officer
SMG Corporate Services
Manhattan, NY
11.2021 - 03.2022
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Guarded entrances and exits against unauthorized entry.
- Detected suspicious behavior and prevented illegal activity.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Verified employee identification cards prior to allowing entry into restricted areas.
- Operated two-way radios for communication with headquarters personnel when necessary.
Unit Assistant
Beth Abraham Nursing & Rehabilitation Center
Bronx, NY
03.2020 - 06.2020
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Served meals and snacks to patients according to prescribed diets.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Used mobility devices to transport patients.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
- Accompanied clients to doctors' offices, providing transportation assistance and companionship.
Office Assistant
Bridges Psychological Services
Bronx, NY
06.2019 - 09.2019
- Reviewed files, records and other documents to obtain information or respond to requests.
- Developed organizational filing systems for confidential customer records and reports.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Computed, recorded and proofread data or reports.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
The Door - Bronx Youth Center
Bronx, Ny03-2019
Skills
- Risk Management
- Worker Training
- Friendly, Positive Attitude
- Data Entry
- File Maintenance
- Customer Service
- Incident Reports
- Daily Status Reports
- Report Writing
- Documentation and Reporting
- Time Management
- Tech-Savvy
Certification
- F02
Timeline
Safety Monitor
Bronxworks
10.2022 - 06.2024
Unarmed Security Officer
SMG Corporate Services
11.2021 - 03.2022
Unit Assistant
Beth Abraham Nursing & Rehabilitation Center
03.2020 - 06.2020
Office Assistant
Bridges Psychological Services
06.2019 - 09.2019
High School Diploma -
The Door - Bronx Youth Center