Kayla Palafox
Phoenix,AZ
Summary
Bilingual (Spanish) student studying Economics seeks a job opportunity to continue expanding work experience. Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Box Office Attendant
Tempe Improv
09.2022 - Current
- Enhanced customer satisfaction by providing friendly, efficient service during ticket transactions.
- Streamlined box office operations for improved efficiency and reduced wait times.
- Assisted patrons with special needs, ensuring a positive and inclusive experience for all.
- Accurately processed cash and credit card transactions, maintaining proper accounting records.
Intern
Amazon
05.2022 - 07.2022
- Studied with senior staff to develop deep understanding of team processes and full operational activities.
- Completed reports and paperwork on critical information impacting operations.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised 15-200 employees on 10 hour shifts, overseeing efficiency in the Inbound department.
- Preformed Audits on all 15-200 employees to make sure they were following safety protocols and were effectively preforming their tasks to maximize the facilities performance.
Beverage Server
Gila River Casinos
05.2021 - 12.2021
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted cashiers with processing customer payments and documenting orders.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Received over 100 beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
Bookkeeper
Kayla's Barber Shop
08.2020 - 05.2021
- Documented financial data, files and records for contracted vendors.
- Maintained and supported effective records management in both hardcopy and digital formats.
- Managed office inventory and ordered new supplies when items were running low.
- Prepared accurate financial reports each month by collecting, analyzing and summarizing account information
Teller
Cash 1 Loans
04.2019 - 08.2019
- Maintained balancing record with 100% rate of accuracy.
- Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Handled various accounting transactions.
- Handled contracts and explained their content to the costumer.
Education
Bachelor of Science - Economics
Arizona State University
Tempe, Arizona05.2024
Skills
- Monthly reporting
- Data analysis
- Telephone etiquette
- Bookkeeping
- Collaboration
- Excellent work ethic
- Skilled in Microsoft Office suite (Excel, Outlook, Word)
- Proficient in Python, SQL and Stata
- Software Programs
- Time Management Skills
- Ability To Travel
Timeline
Box Office Attendant
Tempe Improv
09.2022 - Current
Intern
Amazon
05.2022 - 07.2022
Beverage Server
Gila River Casinos
05.2021 - 12.2021
Bookkeeper
Kayla's Barber Shop
08.2020 - 05.2021
Teller
Cash 1 Loans
04.2019 - 08.2019
Bachelor of Science - Economics
Arizona State University
Similar Profiles
Billy SweetBilly Sweet
Server at Tempe Improv Comedy TheatreServer at Tempe Improv Comedy Theatre
Koby EdwardsKoby Edwards
Host at Tempe ImprovHost at Tempe Improv
Martin KazeckiMartin Kazecki
Bartender at Chicago ImprovBartender at Chicago Improv