Kayla Patenaude
Easthampton,MA
Overview
7
7
years of professional experience
Work History
Behavioral Therapist
LEARN Behavioral
01.2024 - Current
- Delivered one-on-one therapy sessions using applied behavior analysis (ABA) techniques to teach new skills and reduce challenging behaviors
- Supported clients in various settings such as home, school, or community environments to facilitate skill acquisition across different contexts
- Utilized visual supports, social stories, and other tools to enhance communication skills and social interactions for individuals with ASD
Social Worker
Massachusetts Department of Children and Families
07.2023 - 02.2024
- Conducted client assessments and developed service plans
- Provided direct support to clients, including emotional support, crisis intervention, and assistance accessing community resources
- Performed routine family court procedures
Social Work Intern
Treehouse Foundation
09.2022 - 07.2023
- Assessed individual and family needs, and developed appropriate treatment plans and services
- Develop and integrate hands-on activities to increase cognitive function, motor skills, and tactile language learning experiences
- Mentor individuals to help them understand and overcome social or behavioral problems
- Participated in weekly team meetings involving clinicians, social workers, and case managers
- Employ sensory equipment and communication devices effectively
Cashier/Customer Service
Big Y Super Market
02.2018 - 01.2023
- Maintained customer satisfaction with efficient and professional handling of product returns
- Refer unresolved customer grievances to designated departments for further investigation
- Answer customers questions, and provide information on procedures or policies
- Supervised others and provided on-the-job training
- Maintained updated knowledge of store promotions and highlighted sales to customers
Education
Bachelor's degree - Social Work
Westfield State University
Westfield, MA05.2023
Skills
- Social Work
- Child Protective Services
- Autism Experience
- Customer service
- Working with people with developmental disabilities
- Experience with children
- Behavioral Therapy
Timeline
Behavioral Therapist
LEARN Behavioral
01.2024 - Current
Social Worker
Massachusetts Department of Children and Families
07.2023 - 02.2024
Social Work Intern
Treehouse Foundation
09.2022 - 07.2023
Cashier/Customer Service
Big Y Super Market
02.2018 - 01.2023
Bachelor's degree - Social Work
Westfield State University
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