Kayla Pearson
Winter Springs,FL
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Assistant/Office Manager
TRI POINTE HOMES
03.2024 - Current
- Coordinates and executes large scale events and works with a variety of vendors independently
- Provides executive administrative support to Division President and leadership team
- Serve as POC for office facility issues and maintenance
- Enhances the office environment and develops the culture of the organizational to align with values
- Adheres to a budget and manages all expenses and submits reports
- Excellent organization skills with a heightened sense of attention to detail
- Manages project workflows, overseeing multiple concurrent projects with tight deadlines
- Processed all travel for the division and creates itineraries and agendas
General Manager, Licensing Specialist
PLANET FITNESS
05.2019 - 02.2024
- Provides administrative/executive support to Sr. Director
- Travels to new clubs and administers the entire presale process; assists with grand openings
- Drives year to year business growth by exceeding KPIs
- Maintains legal compliance for over 250 locations; creates and keeps filing systems/trackers up to date
- Files and pays taxes while maintaining confidentiality
- Creates guides and SOPs for corporate clubs
- Manages employee engagement activities and adheres to a budget
- Submits POs through GP, monthly expense reports through SAP Concur, pays invoices, completes payroll through ADP
- Completes scheduling to maximize productivity
- Interacts with vendors and landlords
- Oversees maintenance of the facility and equipment
- Independently manages over 1,000 licenses/permits
- Manages supply ordering for corporate clubs
- Trains/mentors talent and has promoted multiple GMs/AGMs to higher level roles
- Recruits, hires, interviews, trains, and develops a high performing staff; leads job fairs
- Orchestrates all HR employee related matters including performance reviews, corrective counselings, and terminations
Sales, Key Holder
PALM BEACH GYM
04.2018 - 05.2019
- Facilitates sales and engages in conducting tours of the facility while providing a high level of customer service
- Troubleshoots issues with billing and other membership conflicts
- Develops lasting relationships with members, resulting in repeat business and increased customer satisfaction
Server
MILLER'S ALE HOUSE
02.2016 - 10.2016
- Handles cash transactions accurately; demonstrates strong multitasking skills by managing multiple tables
- Assists in training new hires and providing guidance on restaurant standards and best practices.
Server
MELLOW MUSHROOM
08.2014 - 12.2015
- Maximizes table turnover rate by efficiently managing reservations and seating arrangements; increases sales with upselling techniques
- Collaborates with team members during busy shifts for efficient workflow and excellent guest experiences
Bakery Clerk
PUBLIX SUPER MARKETS
12.2012 - 01.2013
- Expedites the packaging of products and tends to various displays, customizes specific orders, workes with a team to meet deadlines
- Enhances customer satisfaction by providing excellent bakery product recommendations and answers product-related questions.
Education
Bachelor of Arts - Criminal Justice
Florida Atlantic University
Boca Raton, FL2018
Skills
- Event Planning
- Salesforce, Asana, ADP, E1, DocuSign
- Expense Reporting and Budget Management (SAP)
- Project Management
- Customer Service and Client Satisfaction
- Operations Management, Hiring, Recruitment
- Systems and Processes Development/SOPs
- Licensing and Permitting
Certification
- Notary Public
Timeline
Executive Assistant/Office Manager
TRI POINTE HOMES
03.2024 - Current
General Manager, Licensing Specialist
PLANET FITNESS
05.2019 - 02.2024
Sales, Key Holder
PALM BEACH GYM
04.2018 - 05.2019
Server
MILLER'S ALE HOUSE
02.2016 - 10.2016
Server
MELLOW MUSHROOM
08.2014 - 12.2015
Bakery Clerk
PUBLIX SUPER MARKETS
12.2012 - 01.2013
Bachelor of Arts - Criminal Justice
Florida Atlantic University
Similar Profiles
Kandace WalkerKandace Walker
New Home Sales Agent at Tri Pointe HomesNew Home Sales Agent at Tri Pointe Homes
Melissa LoprinoMelissa Loprino
New Home Sales at TRI Pointe HomesNew Home Sales at TRI Pointe Homes
Dulcey BrabeckDulcey Brabeck
Design Consultant at Tri Pointe HomesDesign Consultant at Tri Pointe Homes
Carson ReynoldsCarson Reynolds
Volunteer at CrosslifechurchVolunteer at Crosslifechurch
Nicole MalisaNicole Malisa
Medication Technician at Sonata Senior LivingMedication Technician at Sonata Senior Living