Kayla Pearson
Winter Springs,FL
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Assistant/Office Manager
TRI POINTE HOMES
03.2024 - Current
- Coordinates and executes large scale events and works with a variety of vendors independently
- Provides executive administrative support to Division President and leadership team
- Serve as POC for office facility issues and maintenance
- Enhances the office environment and develops the culture of the organizational to align with values
- Adheres to a budget and manages all expenses and submits reports
- Excellent organization skills with a heightened sense of attention to detail
- Manages project workflows, overseeing multiple concurrent projects with tight deadlines
- Processed all travel for the division and creates itineraries and agendas
General Manager, Licensing Specialist
PLANET FITNESS
05.2019 - 02.2024
- Provides administrative/executive support to Sr. Director
- Travels to new clubs and administers the entire presale process; assists with grand openings
- Drives year to year business growth by exceeding KPIs
- Maintains legal compliance for over 250 locations; creates and keeps filing systems/trackers up to date
- Files and pays taxes while maintaining confidentiality
- Creates guides and SOPs for corporate clubs
- Manages employee engagement activities and adheres to a budget
- Submits POs through GP, monthly expense reports through SAP Concur, pays invoices, completes payroll through ADP
- Completes scheduling to maximize productivity
- Interacts with vendors and landlords
- Oversees maintenance of the facility and equipment
- Independently manages over 1,000 licenses/permits
- Manages supply ordering for corporate clubs
- Trains/mentors talent and has promoted multiple GMs/AGMs to higher level roles
- Recruits, hires, interviews, trains, and develops a high performing staff; leads job fairs
- Orchestrates all HR employee related matters including performance reviews, corrective counselings, and terminations
Sales, Key Holder
PALM BEACH GYM
04.2018 - 05.2019
- Facilitates sales and engages in conducting tours of the facility while providing a high level of customer service
- Troubleshoots issues with billing and other membership conflicts
- Develops lasting relationships with members, resulting in repeat business and increased customer satisfaction
Server
MILLER'S ALE HOUSE
02.2016 - 10.2016
- Handles cash transactions accurately; demonstrates strong multitasking skills by managing multiple tables
- Assists in training new hires and providing guidance on restaurant standards and best practices.
Server
MELLOW MUSHROOM
08.2014 - 12.2015
- Maximizes table turnover rate by efficiently managing reservations and seating arrangements; increases sales with upselling techniques
- Collaborates with team members during busy shifts for efficient workflow and excellent guest experiences
Bakery Clerk
PUBLIX SUPER MARKETS
12.2012 - 01.2013
- Expedites the packaging of products and tends to various displays, customizes specific orders, workes with a team to meet deadlines
- Enhances customer satisfaction by providing excellent bakery product recommendations and answers product-related questions.
Education
Bachelor of Arts - Criminal Justice
Florida Atlantic University
Boca Raton, FL2018
Skills
- Event Planning
- Salesforce, Asana, ADP, E1, DocuSign
- Expense Reporting and Budget Management (SAP)
- Project Management
- Customer Service and Client Satisfaction
- Operations Management, Hiring, Recruitment
- Systems and Processes Development/SOPs
- Licensing and Permitting
Certification
- Notary Public
Timeline
Executive Assistant/Office Manager
TRI POINTE HOMES
03.2024 - Current
General Manager, Licensing Specialist
PLANET FITNESS
05.2019 - 02.2024
Sales, Key Holder
PALM BEACH GYM
04.2018 - 05.2019
Server
MILLER'S ALE HOUSE
02.2016 - 10.2016
Server
MELLOW MUSHROOM
08.2014 - 12.2015
Bakery Clerk
PUBLIX SUPER MARKETS
12.2012 - 01.2013
Bachelor of Arts - Criminal Justice
Florida Atlantic University