Hi, I’m
Kayla Pellam
Lafayette,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
15
years of professional experience
Work History
Crisis Text Line
Crisis Councilor
05.2022 - Current
Job overview
- Kept up with news on a daily basis to stay informed about local, regional, national, and international events.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Helped texters through crisis situations and create a safety plan to keep them safe.
McDonalds
Assistant General Manager
07.2008 - Current
Job overview
- Managed team schedule with eye for coverage needs and individual strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled cash accurately and prepared deposits.
- Mentored and motivated team members to achieve challenging business goals.
Education
Colorado Technical UniversityColorado Springs, CO
Bachelor of Science from Criminal Justice, Human Services
03.2023
University Overview
- Dean's List GPA
- 3.55 GPA
Skills
- Executive Leadership
- Child Safety
- Department Operations
- Staff Training
- Problem-Solving Ability
- Team Development
Timeline
Crisis Councilor
Crisis Text Line
05.2022 - Current
Assistant General Manager
McDonalds
07.2008 - Current
Colorado Technical University
Bachelor of Science from Criminal Justice, Human Services
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