Kayla Perez
Ojai,CA
Summary
Dynamic leader and skilled Administrator from Mountain Vista Assisted Living, adept in team building and leadership, with a proven track record in enhancing resident satisfaction through meticulous attention to detail and effective staff management. Excelled in creating a safe, engaging environment, significantly improving family involvement and family satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrator
Mountain Vista Assisted Living
Ojai
05.2023 - Current
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
- Led, directed and motivated others to innovate and excel.
- Worked in fast-paced environment with competing demands for time and attention.
- Maintained a safe and comfortable living environment for residents by ensuring strict adherence to safety protocols and state regulations.
- Increased family involvement in resident care by organizing regular family meetings and providing ongoing communication on resident progress.
- Addressed resident concerns promptly and compassionately, maintaining high levels of satisfaction among families and residents alike.
- Improved resident satisfaction by implementing personalized care plans and regularly reviewing progress.
- Conducted regular facility inspections and oversaw maintenance tasks preserving a clean well-maintained living environment for residents.
- Facilitated seamless transitions for new residents by working closely with their families and medical teams during the intake process.
- Collaborated with healthcare professionals to develop comprehensive care plans tailored to individual resident needs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Med Tech
Mountain Vista Assisted Living
04.2020 - 05.2023
- Handled sensitive patient information with confidentiality while upholding resident privacy regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts. And contacted physician when appropriate.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Administered medications and performed basic and advanced patient assessments.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Administered prescribed drugs to high-volume patient caseload.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Reported changes in patient status regarding drug therapy.
- Safeguarded patients from potential drug interactions by carefully reviewing their medical histories before administering any new medications.
- Fostered strong relationships with patients and their families, providing emotional support throughout their treatment journey.
Care Taker
Mountain Vista Assisted Living
02.2015 - 04.2020
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Coordinated with healthcare professionals to provide comprehensive care for residents.
- Maintained safe and clean environment, ensuring compliance with health and safety standards.
- Trained new staff members, ensuring high standard of care across team.
- Enhanced residents' quality of life by organizing weekly social activities and outings.
- Addressed emergency situations with calm and efficiency, ensuring resident safety.
- Increased resident satisfaction, listening to feedback and making necessary adjustments.
- Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
CNA
Continuing Care Center
10.2011 - 10.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
High School Diploma - General Education
Fillmore High School
Fillmore, CA06.2010
Skills
Attention to Detail
Recordkeeping and File Management
Office Administration
Administrative Support
Team Building and Leadership
Personable and Approachable
Team Collaboration
Staff Management
Schedule Coordination
Scheduling
Employee Supervision
New Hire Onboarding
Organizational Skills
Multitasking
Multitasking Abilities
Task Prioritization
Relationship Building
Time Management
Certification
Certified administrator
Timeline
Administrator
Mountain Vista Assisted Living
05.2023 - Current
Med Tech
Mountain Vista Assisted Living
04.2020 - 05.2023
Care Taker
Mountain Vista Assisted Living
02.2015 - 04.2020
CNA
Continuing Care Center
10.2011 - 10.2015
High School Diploma - General Education
Fillmore High School