Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Perry

Lowell,Indiana

Summary

Driven customer service professional with a passion for always improving customer experiences. I am also organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have successfully demonstrated that ability in my previous roles, which is why I seek an advancement in my career.

Overview

6
6
years of professional experience

Work History

Server

Texas Roadhouse
01.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Increased sales significantly by upselling higher-end products to customers.

Package Handler

FedEx
11.2022 - 02.2023
  • Followed safety regulations to maintain safe work environment.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.

General Merchandise Stocker

Target
01.2021 - 10.2022
  • Used pallet jacks and stackers to load and unloaded goods from trucks and containers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Sorted and delivered materials to different work areas and staff.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.

Manager

Dairy Queen Grill & Chill
09.2017 - 01.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained existing employees to maximize team agility and performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Quickly and accurately prepare food products following restaurant, health, and safety standards

Education

Bachelor of General Studies - Science And Math

Indiana University Northwest
Gary, IN
06.2023

High School Diploma -

Crown Point High School
Crown Point, IN
06.2019

Skills

  • Communication
  • Hardworking and Dedicated
  • Problem Solving
  • Efficient
  • Reliable and Responsible
  • Excellent Customer Service
  • Highly motivated

Timeline

Server

Texas Roadhouse
01.2023 - Current

Package Handler

FedEx
11.2022 - 02.2023

General Merchandise Stocker

Target
01.2021 - 10.2022

Manager

Dairy Queen Grill & Chill
09.2017 - 01.2021

Bachelor of General Studies - Science And Math

Indiana University Northwest

High School Diploma -

Crown Point High School

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Kayla Perry