Kayla Pizarro-Vasquez
Chico,CA
Summary
Experienced leader in operations, sales, and service delivering exceptional results and exceeding expectations. Strong interpersonal skills and effective communication to build strong relationships with employees, customers, vendors, and colleagues. Demonstrates a strong work ethic and a passion for continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Branch Manager
Enterprise Rent-A-Car
Chico, CA
09.2023 - Current
- Directed daily operations of the branch, including customer service, sales and marketing activities.
- Established strong working relationships with external partners such as vendors and suppliers.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
Branch Manager
Enterprise Rent-A-Car
Eureka, CA
07.2022 - 09.2023
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
Branch Manager
Enterprise Rent-A-Car
Lodi, CA
03.2022 - 07.2022
- Ensured compliance with established policies, procedures and regulations governing banking operations.
- Participated in community events to promote brand awareness.
- Identified opportunities for process improvement initiatives within the branch.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
Assistant Branch Manager
Enterprise Rent-A-Car
Elk Grove, CA
10.2021 - 03.2022
- Provided training to new employees on company policies and procedures.
- Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
- Monitored daily operations of the branch including sales, customer service, inventory control.
- Identified opportunities for improvement within the branch environment and implemented solutions accordingly.
Education
EMT-B - Emergency Management
Defib This
Santa Cruz08-2019
Secondary Teaching Credential -
Loyola Marymount University
Los Angeles, CA05-2019
Bachelor of Science - Exercise Physiology
California State University - Chico
Chico, CA05-2017
Skills
- Excels in team leadership
- Relationship Building
- Coaching and Mentoring
- Sales professional
- Employee Development
- Business Development
- Sales Development
- Customer Service
- Excellent work ethic
- Excellent communication skills
- Marketing
Timeline
Branch Manager
Enterprise Rent-A-Car
09.2023 - Current
Branch Manager
Enterprise Rent-A-Car
07.2022 - 09.2023
Branch Manager
Enterprise Rent-A-Car
03.2022 - 07.2022
Assistant Branch Manager
Enterprise Rent-A-Car
10.2021 - 03.2022
EMT-B - Emergency Management
Defib This
Secondary Teaching Credential -
Loyola Marymount University
Bachelor of Science - Exercise Physiology
California State University - Chico
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