Kayla Ponce Garcia
Covina,CA
Summary
Dynamic professional with experience at Emanate Health, specializing in team collaboration and customer service. Demonstrated ability to uphold cleanliness standards and effectively resolve issues, fostering a positive environment. Proficient in operating cleaning equipment and training staff, ensuring operational excellence and safety.
Overview
3
3
years of professional experience
Work History
Environmental Services Housekeeper
Emanate Health
Covina, California
04.2024 - 01.2025
- Maintained cleanliness and sanitation in patient rooms and common areas.
- Operated cleaning equipment safely and effectively throughout the facility.
- Restocked supplies in designated areas to ensure availability for staff and patients.
- Collaborated with team members to complete daily cleaning schedules efficiently.
- Assisted in training new staff on cleaning procedures and safety practices.
Retail Worker
cortech
Azusa, California
05.2022 - 02.2024
- Collaborated with team members to achieve daily sales goals.
- Handled customer complaints and resolved issues professionally.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Education
Associate of Science - Criminal Justice
East Los Angeles College
Monterey Park, CA05-2027
Skills
- Team collaboration
- Customer service
- Detail orientation
- Problem-solving
- Attention to detail
- Self motivation
- Problem-solving abilities
- Problem-solving aptitude
- Report writing
Timeline
Environmental Services Housekeeper
Emanate Health
04.2024 - 01.2025
Retail Worker
cortech
05.2022 - 02.2024
Associate of Science - Criminal Justice
East Los Angeles College
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