Kayla Ponce Garcia
Planet Fitness
Covina,CA
Summary
Reliable early-career team member with experience in customer service, opening and closing tasks, and maintaining clean, organized workspaces. Known for strong collaboration, problem solving, and flexibility in fast-paced settings. Focused on supporting a welcoming, judgment-free environment and helping teams deliver safe, efficient service.
Work History
Team Member
5 Months- Greeted members, fostering a welcoming and judgment-free club environment
- Answered member questions about club policies and services
- Collaborated with team members to maximize productivity and efficiency.
- Handled opening and closing tasks, ensuring seamless club operations
- Maintained a clean and organized work area throughout shift.
- Identified and implemented enhancements to exceed job expectations and improve member experiences
Education
Associate of Applied Science - Criminal Justice
Skills
Club operations
Customer service
Member engagement
Service delivery
Team collaboration
Workplace safety
Problem solving
Adaptability
Timeline
Team Member
Planet Fitness
09.2025 - 02.2026Read More
ELAC
Associate of Applied Science from Criminal Justice
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