KAYLA REAGAN
Westerville,Ohio
Summary
Graduate Medical Education professional with extensive experience supporting an ACGME-accredited Family Medicine Residency Program. Proven expertise in accreditation management, resident recruitment, scheduling, onboarding, faculty support, and educational program administration. Certified through TAGME and actively engaged in regional and national GME leadership through COPA and FMEC. Recognized for organizational excellence, collaborative leadership, and commitment to advancing medical education.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Program Administrator
Mount Carmel Family Medicine Residency Program
Westerville, Ohio
01.2022 - Current
- Manage daily operations of an ACGME-accredited Family Medicine Residency Program.
- Partner with program leadership, faculty, residents, and institutional stakeholders to achieve accreditation compliance, educational excellence, and continuous program improvement..
- Coordinate resident, faculty, clinic, and rotation schedules.
- Monitor resident progression and graduation requirements.
- Lead recruitment efforts including interview season planning, applicant communication, open houses, second looks, and onboarding.
- Manage reimbursements, payroll processes, faculty support, and community preceptor payments.
- Serve as a liaison between residents, faculty, hospital leadership, and external rotation sites.
- Streamlined program processes by implementing efficient administrative procedures, resulting in improved workflow and resource allocation.
- Established program policies and procedures to comply with program and ACGME requirements.
Patient Financial Specialist II
Mount Carmel Health System
- Coordinated registration, scheduling, and patient-facing administrative services.
- Utilized Epic and healthcare information systems to support efficient patient operations.
Bistro Lead
- American Girl
Sales Lead
- LOFT
Shift Supervisor
- Progressive leadership roles focused on operations management, staff development, training, customer experience, and team leadership.
- Starbucks
Education
Bachelor's Degree - Special Education
Bob Jones University
Greenville, South CarolinaSkills
- Graduate Medical Education
- ACGME Accreditation
- Residency Recruitment
- Faculty Support
- Resident Development
- New Innovations
- Scheduling & Operations
- Conference Planning
- Event Coordination
- Onboarding & Orientation
- Project Management
- Process Improvement
- Epic
- Microsoft Office Suite
Affiliations
- Training Administrators of Graduate Medical Education (TAGME)
- Central Ohio Program Administrators (COPA)
- Family Medicine Education Consortium (FMEC)
Certification
C-TAGME, Certified Training Administrator of Graduate Medical Education
Timeline
Program Administrator
Mount Carmel Family Medicine Residency Program
01.2022 - Current
Shift Supervisor
Sales Lead
Bistro Lead
Patient Financial Specialist II
Mount Carmel Health System
Bachelor's Degree - Special Education
Bob Jones University
Family Medicine Education Consortium (FMEC)
- Host Committee Member
- Assist with conference planning, attendee engagement, and event logistics for regional and national family medicine educational programs.
PRESENTATIONS
- American Academy of Family Physicians (AAFP) - Presenter | 2026
- Central Ohio Program Administrators (COPA) - Presenter | 2025
- Central Ohio Program Administrators (COPA) - Presenter | 2026
PROFESSIONAL LEADERSHIP
Committee Member, Central Ohio Program Administrators (COPA)
Vice President, Central Ohio Program Administrators (COPA)
2025 - Present
- Elected leader supporting collaboration, professional development, and best practices among Graduate Medical Education (GME) administrators across Central Ohio.
- Contribute to strategic planning, educational programming, and networking initiatives that strengthen residency and fellowship program administration.
- Facilitate communication and engagement among member institutions to promote excellence in GME operations.
Social Committee- Chair
2025 - Present
- Lead planning and execution of professional networking and member engagement events.
- Foster collaboration and community among GME professionals through innovative programming and relationship-building initiatives.
- Coordinate event logistics and budgets.
Family Medicine Education Consortium (FMEC) Host Committee Member
2025 - Present
- Collaborate with regional leaders to develop and coordinate educational programming for a multidisciplinary audience of family medicine educators and administrators.
- Support conference planning, attendee engagement, and professional development opportunities that advance family medicine education.