Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison N. Howell

Pensacola,USA

Summary

Resourceful and results-driven healthcare professional with hands-on experience in administrative operations and team coordination across clinical and academic settings. Skilled in managing multi-site programs, supporting physicians and residents, and optimizing daily workflows. Recognized for strong organizational abilities, leadership, and communication skills. Seeking a challenging position in medical office management, healthcare administration, or pharmaceutical sales where I can contribute to operational efficiency and quality patient care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Program Administrator, General Surgery Residency Program

HC Florida West Hospital
07.2024 - Current
  • Manage operations for a multi-site ACGME-accredited General Surgery Residency Program.
  • Coordinate logistics and documentation for two successful ACGME site visits.
  • Serve as liaison between faculty, residents, and leadership to ensure compliance and program success.
  • Oversee scheduling, onboarding, evaluations, and data tracking for 10+ residents and 20+ faculty.
  • Lead communication efforts across departments, enhancing interdepartmental collaboration and resident learning experience.
  • Assist the Program Director with policy implementation, performance improvement initiatives, and institutional reporting.

Lead Server

The District: Seville Steak & Seafood
05.2021 - Current
  • Awarded Employee of the Year in January 2023 for exceptional customer service and leadership.
  • Trained and supervised 5-10 staff bi-monthly; managed event planning and guest services for large-scale pharmaceutical dinners and private events.
  • Regularly met revenue targets through strategic upselling and enhanced customer engagement.

Student Intern

Baptist Urgent Care (Airport Location)
08.2023 - 12.2023
  • Supported senior management in daily administrative operations including HR, scheduling, and compliance.
  • Utilized healthcare platforms such as AllScripts and Microsoft Office Suite to track and present patient flow and employee metrics.
  • Attended leadership meetings and assisted in process improvement initiatives.

Lead Server / Bar Manager

Cracking Crab Seafood
01.2020 - 01.2022
  • Managed front-of-house team and ensured smooth daily operations and communications between staff.
  • Produced routine performance and sales reports for upper management.

Key Holder / Shift Lead

Plato’s Closet
01.2019 - 01.2020
  • Led store operations including sales tracking, cash handling, and inventory security.
  • Trained new staff and supported visual merchandising execution.

Education

Bachelor of Science - Health Sciences & Administration (Cum Laude)

University of West Florida
Pensacola, FL
12.2023

Skills

  • Medical Terminology
  • Medical Office Administration
  • EHR Platforms (Allscripts)
  • Patient Care Activities
  • ACGME Compliance
  • Leader
  • Graduate Medical Education
  • Communication & Interpersonal Skills
  • Lean Principles
  • Microsoft Office (Excel, Word, PowerPoint)
  • POS Systems
  • Scheduling & HR Support
  • Event & Vendor Coordination
  • Customer Service
  • Problem Solving
  • Budget administration
  • Resource coordination
  • Logistics oversight
  • Meeting facilitation
  • Vendor engagement
  • Partnership development
  • Strategic planning
  • Organizational leadership

Certification

  • Introduction to FDA Human Drug Review and Approval Basics – FDA Valid: May 2023-May 2025
  • Biomedical Research – CITI Program Valid: June 2023-June 2026
  • Good Clinical Practice – NIH Valid: July 2023-July 2026
  • Shipping Dangerous Goods Certificate – Mayo Clinic Laboratories Valid: July 2023-July 2025

Timeline

Program Administrator, General Surgery Residency Program

HC Florida West Hospital
07.2024 - Current

Student Intern

Baptist Urgent Care (Airport Location)
08.2023 - 12.2023

Lead Server

The District: Seville Steak & Seafood
05.2021 - Current

Lead Server / Bar Manager

Cracking Crab Seafood
01.2020 - 01.2022

Key Holder / Shift Lead

Plato’s Closet
01.2019 - 01.2020

Bachelor of Science - Health Sciences & Administration (Cum Laude)

University of West Florida

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