Sharman Gallo
Lost Creek,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Program Administrator/Certified Medical Assistant
Mon Health Recovery Care
Weston , WV
12.2020 - 05.2024
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Administered injections, medications and treatments as directed by the physician.
Training Coordinator
Texas Roadhouse
Clarksburg, WV
01.2012 - 09.2023
- Supported onboarding of new employees by hosting orientation sessions.
- Evaluated effectiveness of training programs and recommended improvements to upper management.
- Organized handbook and course documentation for participants.
- Maintained and tracked state-specific licenses and certifications to meet compliance requirements and remain up-to-date for training.
- Evaluated employee performance before, during, and after training sessions.
Admissions Specialist
Highland-Clarksburg Hospital
Clarksburg, WV
01.2018 - 01.2019
- Interviewed new patients to complete admission forms and assess mental health status.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Conducted initial assessments of new clients to determine their needs and develop comprehensive care plans accordingly.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Teacher/Counselor
Academy Programs
Fairmont, WV
05.2017 - 01.2018
- Organized recreational activities that promoted physical fitness, team building, and self-esteem growth.
- Facilitated educational workshops on topics such as communication, problem-solving, anger management, and substance abuse prevention.
- Offered guidance on how best to manage challenging situations faced by adolescents.
- Engaged in crisis intervention when necessary to ensure safety of all parties involved.
Education
Associate of Science - Medical Office Administration
West Virginia Junior College - Morgantown
Morgantown, WV02.2021
Bachelor of Science - Criminal Justice & Psychology
Fairmont State University
Fairmont, WV12.2016
Skills
- Medical Terminology
- Inventory and Supply Management
- Specimens Collection and Processing
- Patient Documentation
- Patient Scheduling
- Medical Records Management
- Case Management
Certification
- Certified Clinical Medical Assistant (CCMA)
- Certified Medical Administrative Assistant (CMAA)
Timeline
Program Administrator/Certified Medical Assistant
Mon Health Recovery Care
12.2020 - 05.2024
Admissions Specialist
Highland-Clarksburg Hospital
01.2018 - 01.2019
Teacher/Counselor
Academy Programs
05.2017 - 01.2018
Training Coordinator
Texas Roadhouse
01.2012 - 09.2023
Associate of Science - Medical Office Administration
West Virginia Junior College - Morgantown
Bachelor of Science - Criminal Justice & Psychology
Fairmont State University
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