Wendy Leon
Medical Assistant
Chicago,IL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Reliable Medical Support professional with 17 years of experience in the medical Industry. Expertly assist with office operations and physician support by gathering patient information, set up and performed procedure . Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant/Medical Technician
Northwestern Medical Group/Immediate Care
06.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Check and processing bio-Hazardous material.
- Oriented and trained new staff on proper procedures and policies.
- Completed EKGs, splinting, wound care and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Certified Medical Asssitant
University Of Illinois Medica Center/Urology
12.2020 - 06.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, and helping patients with diverse needs.
- Taught patients about medications, procedures, and care plan instructions.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Certified Medical Assistant
Northwestern Medical Group/Urology
11.2013 - 12.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Medical Assistant/Phlebotomist
Medstar Laboratory Inc.
04.2010 - 11.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Associate of Science - Respiratory Therapy
Saint Augustine College
Chicago, ILCertified Medical Assistant - Health Aide
Lincoln Technical Institute -
Melrose Park, IL05.2006
High School Diploma -
INSO
Guatemal10.1993
Skills
- Bilingual
- Epic training
- Urology experienced
- Team Leader
- Electronic Health Records
- Medical Terminology
- HIPAA Compliance
- Specimens Collection and Processing
- Patient Scheduling
- Phlebotomy
- Procedure Assistance
- Medical Procedures
- Reliable Team Player
- Medical Terminology Knowledge
- Wound Care
- Diagnostic Equipment Expertise
- Customer Service
- CPR
- Simple Dressings
- Orthopedic Splints
- OB/GYN Procedures
- Equipment Sterilization
- First Aid
- Direct Patient Care
- Compassionate
- Patient Documentation
Accomplishments
- Recognized for going above and beyond the call of duty.
- Positive feed backs from patients.
- I create my own bussines which I promote it in my free time.
Certification
- CPR
- EKG
- Phlebotomist
- RMA - Registered Medical Assistant
My hobby is music, and I love to sing.
I joint the choir of my church 3 year ago which I enjoy so much.
Music relax me and removes any type of stress that I may experience during the day.
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant/Medical Technician
Northwestern Medical Group/Immediate Care
06.2021 - Current
Certified Medical Asssitant
University Of Illinois Medica Center/Urology
12.2020 - 06.2021
Certified Medical Assistant
Northwestern Medical Group/Urology
11.2013 - 12.2020
Medical Assistant/Phlebotomist
Medstar Laboratory Inc.
04.2010 - 11.2013
Associate of Science - Respiratory Therapy
Saint Augustine College
Certified Medical Assistant - Health Aide
Lincoln Technical Institute -
High School Diploma -
INSO
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