Djongwane Lovelyne steve
Towson,MD
Summary
Certified Medical Technician with practical experience in performing diagnostic tests and operating medical equipment. Compassionate and known for maintaining high productivity levels and the ability to efficiently complete tasks with precision. Possess specialized skills in patient care management, emergency response, and medical equipment operation. Excel in communication, empathy, and teamwork, ensuring optimal patient support and collaboration with healthcare professionals.
Overview
7
7
years of professional experience
Work History
Certified Medical Technician
Amiable Access Healthcare Inc
Owings Mills, MD
01.2023 - Current
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and a increase in crew satisfaction
- Taught patients the importance of building a routine, taking their medications, and educated them on their conditions.
- Developed a reputation for prompt, efficient service with a high level of accuracy, receiving top ratings for the year 2023.
- Provided assistance in administering medication while monitoring side effects or adverse reactions.
- Monitored vital signs including temperature, pulse rate, respiration rate, blood pressure measurements and weight checks.
Direct Support Professional
Maximum Support Services
Owings, Maryland
12.2022 - 07.2023
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Administrative Assistant
Heritage International foods
Randallstown, Maryland
06.2021 - 01.2023
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Sales representative
Mike Amanahu
Randallstown, MD
10.2019 - 12.2022
- Responsible for overseeing cashiers and online team in making sure orders were sent out as soon as possible.
- Increased sales during the holiday season by 28% through new strategies.
Call Center Customer Service Representative
University of Maine at Fort Kent
Fort Kent, ME
01.2018 - 06.2018
- Received and made calls on behalf of the International student office
- Provided help and orientation to students
Education
Associate degree - Psychology
Community college of Baltimore County
Catonsville, MD05.2025
High school diploma - Arts and literature
Royal High school
08.2016
Behavioral science
University of Maine
Fort Kent, MESkills
- Documentation review
- Bilingual
- Computer literacy
- Time management
- Fast learner
- Communication skills
- Customer service
- Behavioral assessment
- Care coordination
- Team collaboration
Timeline
Certified Medical Technician
Amiable Access Healthcare Inc
01.2023 - Current
Direct Support Professional
Maximum Support Services
12.2022 - 07.2023
Administrative Assistant
Heritage International foods
06.2021 - 01.2023
Sales representative
Mike Amanahu
10.2019 - 12.2022
Call Center Customer Service Representative
University of Maine at Fort Kent
01.2018 - 06.2018
Associate degree - Psychology
Community college of Baltimore County
High school diploma - Arts and literature
Royal High school
Behavioral science
University of Maine