Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Nohelia Mancilla

Tamarac,FL

Summary

Exceptional customer service Knowledge in sales, marketing and inventory Service worker with experience setting up dining areas, handling sanitary food Helping team members to achieve their goals and fostering innovate work environment Fast-paced cashier with 3 years of experience providing efficient service to customers Passionate and driven sales manager with sales experience representing multiple departments within the company Dedicated to patient care with scrupulous attention to detail, and followed proven protocols in maintaining cleanliness and safety Draw blood, take vital signs, give vaccination, set patient appointment with scheduling software. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Medical Assistant /Medical Laboratory Technician

Sunset Strip Medical
Sunrise, FL
10.2023 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Collected samples from patients for laboratory testing purposes.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Retail Associate/Cashier

Adidas
Sunrise, FL
03.2023 - Current
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
  • Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
  • Managed the work of employees, increasing crew efficiency

Crew Member

Dunkin' Donuts
Sunrise, FL
07.2021 - 03.2023
  • Managed the work of 3 employees, increasing crew efficiency by 50%
  • Maintained a clean and safe work environment, resulting in a 50% reduction in complaints filed with management and a increase in crew satisfaction

Education

Medical Assistant Technician -

Florida Career College
Lauderdale Lakes, FL
09.2023

High School -

Piper High School
Sunrise, FL
06.2022

Skills

  • Customer service
  • Communication skills
  • Food service
  • Bilingual
  • Leadership
  • Computer literacy
  • Microsoft word
  • Restaurant experience
  • Guest services
  • Medical office administration
  • Phlebotomy
  • Lab equipment calibration
  • Venipuncture and phlebotomy
  • Vital signs and examinations
  • Medical billing and coding
  • Medical transcription
  • Laboratory maintenance
  • Communicating with patient families

Languages

  • English
  • Spanish

Languages

Spanish
Professional
English
Professional
Portuguese
Limited

Timeline

Medical Assistant /Medical Laboratory Technician

Sunset Strip Medical
10.2023 - Current

Retail Associate/Cashier

Adidas
03.2023 - Current

Crew Member

Dunkin' Donuts
07.2021 - 03.2023

Medical Assistant Technician -

Florida Career College

High School -

Piper High School
Nohelia Mancilla