Aracelis Velez Rodriguez
Tamarac,FL
Summary
Dedicated Medical Assistant with experience at Broward ENT Consultants, PL, enhancing patient satisfaction through efficient scheduling and reduced wait times. Proficient in HIPAA compliance and electronic medical records, while providing exceptional customer service. Bilingual in Spanish, adaptable, and committed to maintaining confidentiality in all patient interactions. Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Broward ENT Consultants, PL
05.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Receptionist
Colony Springs Medical Center
06.2023 - 11.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Volunteer
Martin Stone, MD
10.2022 - 03.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
Education
Associate of Science - Nursing
Interamerican University of Puerto Rico
San Juan, PR06-2027
High School Diploma -
JP Taravella High School
Coral Springs, FL06-2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Trustworthy companion
- Maintaining confidentiality
- Data entry
- Electronic medical records
- Insurance verification
- Fluent in Spanish
- Adaptable
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Medical Assistant
Broward ENT Consultants, PL
05.2024 - Current
Medical Receptionist
Colony Springs Medical Center
06.2023 - 11.2023
Volunteer
Martin Stone, MD
10.2022 - 03.2023
Associate of Science - Nursing
Interamerican University of Puerto Rico
High School Diploma -
JP Taravella High School
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