Shakira Kossow
Hillsboro,OR
Summary
Reliable Bartender with background in both high-volume and intimate bar settings. Skills include mixology, customer service, cash handling, inventory management and team collaboration. Known for creating unique cocktails that enhance dining experience and increase customer satisfaction. Proven ability to improve bar operations and contribute to business growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Sunset strip club
Portland, OR
11.2023 - 03.2025
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Effectively multitasked within fast-paced environment.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Collected and organized daily till totals and tips.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Arranged bottles and glasses behind bar to make attractive displays.
- Trained new bartenders on drink preparation and upselling techniques.
- Greeted frequent visitors by name and explained new promotions.
Bartender
Stars Cabaret Bridgeport
Portland, OR
01.2020 - 08.2022
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Processed payments accurately and efficiently with POS system.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Resolved customer complaints in a professional manner.
- Collected and organized daily till totals and tips.
Cocktail Server
Buffalo Wild Wings
Hillsboro, OR
02.2018 - 01.2020
- Maintained tidiness and organization throughout bar area.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Created and maintained a welcoming atmosphere for all guests.
- Managed multiple tables simultaneously while maintaining high-quality service.
- Informed customers of daily specials and signature menu items.
- Provided exceptional service to high volume of daily customers.
Education
Associate of Science -
Lbcc
Albany, ORSkills
- Drink preparation
- POS system operation
- Cash handling
- Menu recommendations
- Customer service
- Conflict resolution
- Attention to detail
- Sales expertise
- Reliability and punctuality
- Handling large groups
Certification
- Olcc
- food handlers
Timeline
Bartender
Sunset strip club
11.2023 - 03.2025
Bartender
Stars Cabaret Bridgeport
01.2020 - 08.2022
Cocktail Server
Buffalo Wild Wings
02.2018 - 01.2020
Associate of Science -
Lbcc
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