Kayla Rivera
Silver Spring,MD
Summary
Professional with experience in academic support and administrative tasks. Ensures seamless team collaboration and adapts to changing needs efficiently. Strong skills in communication, organization, and time management. Reliable in achieving results and supporting educational goals.
Overview
3
3
years of professional experience
Work History
Student Assistant
Hammond High School
12.2024 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students with autism, to enable positive learning outcomes.
- Reported on student progress, behavior, and social skills to parents.
- Conducted assessments to monitor progress, and adjust instructional strategies as needed.
Sale Associate
Snipes
02.2024 - Current
- Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
Shift Leader
Dunkin Donuts
08.2022 - 08.2024
- Make coffee.
- Cash register.
- Drive-through cashier.
- Maintained a clean and safe work environment while ensuring that all employees adhered to safety guidelines and protocols.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Education
High School -
Paint Branch High School
Burtonsville, MDSkills
- Fast learner
- Problem solving
- De-escalating and resolving conflicts
- Planning and organizing
- Communication skills
- Quick thinking skills
Languages
English
Native or Bilingual
Timeline
Student Assistant
Hammond High School
12.2024 - Current
Sale Associate
Snipes
02.2024 - Current
Shift Leader
Dunkin Donuts
08.2022 - 08.2024
High School -
Paint Branch High School