Dynamic and results-driven professional and proven customer service skills honed at Dulcinos Italian Steakhouse. Adept at multitasking and fostering team collaboration, I excel in fast-paced environments, ensuring guest satisfaction and efficient operations. Committed to enhancing sales support and delivering exceptional dining experiences.
Greeted guests warmly and managed seating arrangements efficiently.
Coordinated with servers to ensure timely and accurate guest service.
Maintained cleanliness and organization of the host stand area.
Assisted in managing reservation system for efficient table turnover.
Monitored dining area for guest comfort and satisfaction throughout meals.
Greeted guests and gathered information to seat groups or place on waitlist.
Ensured timely and pleasant service in handling large quantities of food
orders.
Upheld brand quality during food preparation processes.
Encouraged a collaborative culture, boosting team performance and customer
approval.
Processed orders quickly to ensure timely delivery of meals.
Ensured timely and pleasant service in handling large quantities of food orders.
Upheld brand quality during food preparation processes.
Encouraged a collaborative culture, boosting team performance and customer approval.
Processed orders quickly to ensure timely delivery of meals.
Replenished inventory on sales floor to optimize customer experience.
Enhanced sales operations by providing customer assistance and managing POS transactions.
Fostered strong connections with colleagues and clients.
Assisted customers in selecting appropriate merchandise for their needs.
Oversaw front desk operations, handling calls and coordinating appointments.
Kept records organized and up-to-date.
Facilitated seamless communication between teams and customers.
Maintained a neat reception area by organizing materials and tidying up furniture.
Academic excellence with 40 GPA
Professionalism and initiative
Team collaboration
Customer service
Time management
Sales support
Menu memorization
Multitasking and organization
Ordering procedures
Cash handling
References available upon request.