Kayla Ross
Hickory,NC
Summary
Dedicated Social Worker bringing five years of experience working with individuals across varying demographics to promote healthy living and productivity. Collaborative social service employee, developing targeted improvement plans and teaching valuable new skills. Situationally adaptable employee with flexibility and awareness through challenging circumstances.
Overview
7
7
years of professional experience
Work History
Social Worker III
Burke County Department Of Social Services
Morganton, NC
07.2021 - Current
- Assisted families in securing referrals to appropriate agencies to improve problem-solving and coping skills by providing referrals to appropriate community agencies.
- Provided transportation for children and parents to and from visits and court.
- Conducted home, school and community visits to assigned clients to assess client's level of care and provide guidance towards meeting treatment goals.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
Skillbuilder
Hillside Children's Center
Cuba, NY
04.2019 - 06.2021
- Developed team communications and provided information for child and family team meetings as well as unit meetings with staff.
- Developed and maintained courteous and effective working relationships with families, children, colleagues and community partners.
- Created case plans and communicated time frames to ensure goals were completed for the court.
- Provided transportation and supervision for children and parents visitation.
- Created and implemented lesson plans to assist children in building social, emotional, and interpersonal skills.
Rehabilitation Counselor
Allegany County Rehabilitation Associates
Wellsville, NY
09.2017 - 02.2019
- Coordinated community resources and secured referrals for outside agencies.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Provided support through cognitive behavior therapy to assist clients in recognizing and challenging negative thoughts and behaviors.
- Created and implemented various lesson plans for group courses related to mental health and substance use.
- Maintained a case load on average of 25 clients, providing individual counseling, treatment plans, and interventions.
Cashier
Tops Friendly Markets
Cortland, NY
07.2016 - 05.2017
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Learned duties for various positions and provided backup at key times.
- Restocked and organized merchandise in front lanes
Intern
Oswego County Opportunities
Oswego, NY
06.2016 - 08.2016
- Collaborated with other professionals to create a program for Domestic Violence Awareness Month.
- Attended court for open Civil Court cases, providing emotional support for victims of domestic violence.
- Participated in order of protection meetings and assisted in finding support and resources of survivors.
Youth Worker
ACCORD Corporation
Belfast, NY
07.2014 - 08.2015
- Provided key emotional support to special needs youth and youth in crisis.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided safe and comfortable environments for youth experiencing mental health challenges through the Respite House.
Education
Master of Science - Educational Psychology
The University of Tennessee - Knoxville
Knoxville, TN12.2022
Bachelor of Arts - Psychology
SUNY College At Cortland
Cortland, NY05.2017
High School Diploma -
Belfast Central School
Belfast, NY06.2013
Skills
- Referrals and networking
- Life skills development
- Crisis Intervention
- Documentation
- Alcohol and substance abuse
- Emotional support
- File management
- Self-Motivated
- Teamwork and Collaboration
- Dependable and Responsible
Training
- Child Welfare in North Carolina: Pre-Service
- Introduction to the Monthly Foster Care Contact Record
- Legal Aspects of Child Welfare in North Carolina
- Medical Aspects of Child Abuse and Neglect for Non-Medical Professionals
- Permanency Planning in Child Welfare Services
- Child Development and the Effects of Trauma
- Human Trafficking - How to Identify and Serve Victims
- Advanced Practice Skills with Child Welfare Involved Families
- Trauma Screening 101
- Truama Informed Comprehensive Clinical Assessment Training
Timeline
Social Worker III
Burke County Department Of Social Services
07.2021 - Current
Skillbuilder
Hillside Children's Center
04.2019 - 06.2021
Rehabilitation Counselor
Allegany County Rehabilitation Associates
09.2017 - 02.2019
Cashier
Tops Friendly Markets
07.2016 - 05.2017
Intern
Oswego County Opportunities
06.2016 - 08.2016
Youth Worker
ACCORD Corporation
07.2014 - 08.2015
Master of Science - Educational Psychology
The University of Tennessee - Knoxville
Bachelor of Arts - Psychology
SUNY College At Cortland
High School Diploma -
Belfast Central School
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